The Laurels of Charlottesville
490 Hillsdale Drive · Charlottesville, VA · 22901 · 4349514200
120 certified beds For profit - Corporation Chain: Ciena Healthcare/Laurel Health Care
Why this verdict
- Inspection record is far worse than the national median (deficiency count and severity).
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
Cited under the freedom-from-abuse rule
Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 2 of 5 Staffing: 3 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 3.67 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.71 | 0.55–0.75 |
| Weekend hours / resident-day | 3.16 | ≈ weekday level |
| Nursing turnover / year | 43% | median 45% |
| Fines (3-yr window) | 1 · $8,824 |
Inspection citations (57 in the current record)
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Potential for harm · D July 24, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected September 2, 2025 · Resident Rights
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Potential for harm · D July 24, 2025
Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
Corrected September 2, 2025 · Resident Rights
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Potential for harm · D July 24, 2025
Honor the resident's right to organize and participate in resident/family groups in the facility.
Corrected September 2, 2025 · Resident Rights
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Potential for harm · E July 24, 2025
Give residents a notice of rights, rules, services and charges.
Corrected September 2, 2025 · Resident Rights
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Potential for harm · D July 24, 2025
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected September 2, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E July 24, 2025
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected September 2, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D July 24, 2025
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected September 2, 2025 · Resident Assessment and Care Planning
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Potential for harm · E July 24, 2025
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected September 2, 2025 · Resident Assessment and Care Planning
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Potential for harm · D July 24, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Corrected September 2, 2025 · Quality of Life and Care
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Potential for harm · E July 24, 2025
Ensure that residents are free from significant medication errors.
Corrected September 2, 2025 · Pharmacy Service
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Potential for harm · E July 24, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected September 2, 2025 · Pharmacy Service
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Potential for harm · E July 24, 2025
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected September 2, 2025 · Nutrition and Dietary
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Potential for harm · D July 24, 2025
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Corrected September 2, 2025 · Nutrition and Dietary
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Potential for harm · D July 24, 2025
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Corrected September 2, 2025 · Nutrition and Dietary
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Potential for harm · E July 24, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected September 2, 2025 · Nutrition and Dietary
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Potential for harm · D July 24, 2025
Provide and implement an infection prevention and control program.
Corrected September 2, 2025 · Infection Control
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Potential for harm · D July 24, 2025
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected September 2, 2025 · Infection Control
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Potential for harm · E July 24, 2025
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Corrected September 2, 2025 · Infection Control
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Potential for harm · E July 24, 2025 · found via complaint
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected September 2, 2025 · Resident Rights
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Potential for harm · D July 24, 2025 · found via complaint
Ensure each resident receives an accurate assessment.
Corrected September 2, 2025 · Resident Assessment and Care Planning
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Potential for harm · D July 24, 2025 · found via complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected September 2, 2025 · Resident Assessment and Care Planning
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Potential for harm · D July 24, 2025 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected September 2, 2025 · Quality of Life and Care
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Potential for harm · E July 24, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected September 2, 2025 · Quality of Life and Care
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Potential for harm · D July 24, 2025 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected September 2, 2025 · Resident Assessment and Care Planning
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Potential for harm · D July 24, 2025 · found via complaint
Develop, implement, and/or maintain an effective training program for all new and existing staff members.
Corrected September 2, 2025 · Administration
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| January 17, 2024 | Fine | $8,824 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 495377 · certified since July 22, 2004. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.