The Hurlbut
1177 East Henrietta Road · Rochester, NY · 14623 · 5854244770
160 certified beds For profit - Limited Liability company Chain: Hurlbut Care
- No federal fines or payment denials in CMS’s 3-year window.
Red flags
RN staffing in the bottom 10% nationally
0.20 registered-nurse hours per resident per day, vs a 0.58 national median and 0.75 benchmark.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 3 of 5 Staffing: 2 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 3.66 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.20 | 0.55–0.75 |
| Weekend hours / resident-day | 3.02 | ≈ weekday level |
| Nursing turnover / year | 54% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (13 in the current record)
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Potential for harm · E July 31, 2025
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected September 22, 2025 · Quality of Life and Care
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Potential for harm · D July 31, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected September 22, 2025 · Quality of Life and Care
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Potential for harm · E July 31, 2025
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected September 22, 2025 · Pharmacy Service
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Potential for harm · D July 31, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected September 22, 2025 · Nutrition and Dietary
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Potential for harm · D July 31, 2025
Provide and implement an infection prevention and control program.
Corrected September 22, 2025 · Infection Control
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Potential for harm · E February 16, 2024 · found via complaint
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected April 15, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E February 16, 2024 · found via complaint
Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
Corrected April 15, 2024 · Administration
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Potential for harm · E February 16, 2024 · found via complaint
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Corrected April 15, 2024 · Administration
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Potential for harm · D February 16, 2024 · found via complaint
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected April 15, 2024 · Infection Control
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No harm found · B February 16, 2024 · found via complaint
Post nurse staffing information every day.
Corrected April 15, 2024 · Nursing and Physician Services
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Potential for harm · E May 13, 2022
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected July 8, 2022 · Nutrition and Dietary
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Potential for harm · D May 13, 2022
Provide and implement an infection prevention and control program.
Corrected July 8, 2022 · Infection Control
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Potential for harm · D May 13, 2022
Ensure staff are vaccinated for COVID-19
Corrected July 8, 2022 · Infection Control
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 335341 · certified since February 14, 1972. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.