The Highlands at Brighton
5901 Lac De Ville Boulevard · Rochester, NY · 14618 · 5854427960
145 certified beds Non profit - Corporation
- Staffing hours comfortably above national benchmarks.
- No federal fines or payment denials in CMS’s 3-year window.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 3 of 5 Staffing: 4 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 5.40 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.53 | 0.55–0.75 |
| Weekend hours / resident-day | 4.68 | ≈ weekday level |
| Nursing turnover / year | 49% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (23 in the current record)
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Potential for harm · D August 13, 2025
Keep residents' personal and medical records private and confidential.
Corrected October 8, 2025 · Resident Rights
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Potential for harm · D August 13, 2025
Respond appropriately to all alleged violations.
Corrected October 8, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D August 13, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected October 8, 2025 · Quality of Life and Care
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Potential for harm · D August 13, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected October 8, 2025 · Quality of Life and Care
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Potential for harm · E August 13, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected October 8, 2025 · Pharmacy Service
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Potential for harm · D August 13, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected October 8, 2025 · Nutrition and Dietary
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No harm found · B August 13, 2025
Post nurse staffing information every day.
Corrected October 8, 2025 · Nursing and Physician Services
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Potential for harm · D October 4, 2023
Honor the resident's right to organize and participate in resident/family groups in the facility.
Corrected December 1, 2023 · Resident Rights
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Potential for harm · D October 4, 2023
Respond appropriately to all alleged violations.
Corrected December 1, 2023 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D October 4, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected December 1, 2023 · Resident Assessment and Care Planning
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Potential for harm · D October 4, 2023
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected December 1, 2023 · Quality of Life and Care
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Potential for harm · D October 4, 2023
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected December 1, 2023 · Quality of Life and Care
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Potential for harm · D October 4, 2023 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected December 1, 2023 · Resident Rights
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Potential for harm · D October 4, 2023 · found via complaint
Provide and implement an infection prevention and control program.
Corrected December 1, 2023 · Infection Control
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No harm found · B October 4, 2023 · found via complaint
Post nurse staffing information every day.
Corrected December 1, 2023 · Nursing and Physician Services
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Potential for harm · D December 6, 2021
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected January 31, 2022 · Resident Rights
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Potential for harm · D December 6, 2021
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected January 31, 2022 · Quality of Life and Care
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Potential for harm · D December 6, 2021
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected January 31, 2022 · Quality of Life and Care
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Potential for harm · D December 6, 2021
Provide safe and appropriate respiratory care for a resident when needed.
Corrected January 31, 2022 · Quality of Life and Care
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Potential for harm · D December 6, 2021
Provide and implement an infection prevention and control program.
Corrected December 29, 2021 · Infection Control
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Potential for harm · E December 6, 2021
Keep all essential equipment working safely.
Corrected January 31, 2022 · Environmental
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No harm found · B December 6, 2021
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected January 31, 2022 · Resident Rights
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No harm found · B December 6, 2021
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Corrected January 31, 2022 · Resident Rights
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.
Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 335778 · certified since January 9, 1995. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.