The Greens at Hendersonville
1870 Pisgah Drive · Hendersonville, NC · 28791 · 8286939796
120 certified beds For profit - Corporation Chain: Cch Healthcare
Why this verdict
- Federal penalties on record: $16,985 in fines in the last 24 months.
- Inspection results have improved across recent cycles.
Red flags
2 immediate-jeopardy citations in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
2 abuse-related citations at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
Medicare/Medicaid payments were denied
CMS refused payment for new admissions for a period — one of its strongest enforcement tools.
61% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 3 of 5 Staffing: 3 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 3.45 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.90 | 0.55–0.75 |
| Weekend hours / resident-day | 3.19 | ≈ weekday level |
| Nursing turnover / year | 61% | median 45% |
| Fines (3-yr window) | 3 · $106,208 |
Inspection citations (34 in the current record)
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Potential for harm · D January 16, 2026
Ensure each resident receives an accurate assessment.
Corrected February 4, 2026 · Resident Assessment and Care Planning
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Potential for harm · D January 16, 2026
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected February 4, 2026 · Resident Assessment and Care Planning
-
Immediate jeopardy · J February 5, 2025 · found via complaint
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Corrected January 28, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Immediate jeopardy · J February 5, 2025 · found via complaint
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected January 28, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D February 5, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected February 13, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D November 1, 2024
Reasonably accommodate the needs and preferences of each resident.
Corrected November 11, 2024 · Resident Rights
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Potential for harm · D November 1, 2024
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected November 11, 2024 · Quality of Life and Care
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Potential for harm · E November 1, 2024
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected November 11, 2024 · Pharmacy Service
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Potential for harm · D November 1, 2024
Provide and implement an infection prevention and control program.
Corrected November 11, 2024 · Infection Control
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Potential for harm · D November 1, 2024 · found via complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected November 11, 2024 · Resident Rights
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Potential for harm · F November 1, 2024 · found via complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected November 11, 2024 · Nutrition and Dietary
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Potential for harm · D June 21, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected July 10, 2024 · Quality of Life and Care
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Actual harm · G April 25, 2024 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected June 21, 2024 · Quality of Life and Care
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Potential for harm · D April 25, 2024 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected June 21, 2024 · Resident Rights
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Potential for harm · D April 25, 2024 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected June 21, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D April 25, 2024 · found via complaint
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected June 21, 2024 · Nursing and Physician Services
-
Potential for harm · D October 16, 2023 · found via complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected October 19, 2023 · Resident Assessment and Care Planning
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Potential for harm · D October 16, 2023 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected October 19, 2023 · Quality of Life and Care
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Potential for harm · D October 16, 2023 · found via complaint
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Corrected October 19, 2023 · Nutrition and Dietary
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Potential for harm · D October 16, 2023 · found via complaint
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Corrected October 19, 2023 · Administration
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Potential for harm · D August 4, 2023
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected October 16, 2023 · Resident Rights
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Potential for harm · D August 4, 2023
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected October 16, 2023 · Resident Rights
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Potential for harm · D August 4, 2023
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected October 16, 2023 · Resident Assessment and Care Planning
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Potential for harm · D August 4, 2023
Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.
Corrected October 16, 2023 · Resident Assessment and Care Planning
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Potential for harm · D August 4, 2023
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected October 16, 2023 · Resident Assessment and Care Planning
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| February 5, 2025 | Fine | $16,985 |
| April 25, 2024 | Fine | $84,748 |
| April 25, 2024 | Payment Denial | 47 days |
| August 4, 2023 | Fine | $4,475 |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 345312 · certified since November 17, 1989. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.