The Grand Rehabilitation and Nursing at Batavia
257 State St · Batavia, NY · 14020 · 5853431300
62 certified beds For profit - Partnership Chain: The Grand Healthcare
- No federal fines or payment denials in CMS’s 3-year window.
Red flags
Cited under the freedom-from-abuse rule
Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
66% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 3 of 5 Staffing: 2 of 5 Quality measures: 2 of 5
| Total nurse hours / resident-day | 3.65 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.46 | 0.55–0.75 |
| Weekend hours / resident-day | 3.11 | ≈ weekday level |
| Nursing turnover / year | 66% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (18 in the current record)
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Potential for harm · D December 5, 2025 · found via complaint
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Corrected January 5, 2026 · Resident Rights
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Potential for harm · D February 20, 2025
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected April 11, 2025 · Resident Rights
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Potential for harm · D February 20, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected April 11, 2025 · Quality of Life and Care
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Potential for harm · D February 20, 2025
Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
Corrected April 11, 2025 · Quality of Life and Care
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Potential for harm · D February 20, 2025
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected April 11, 2025 · Pharmacy Service
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Potential for harm · E February 20, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected April 11, 2025 · Nutrition and Dietary
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No harm found · C February 20, 2025
Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
Corrected April 11, 2025 · Administration
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Potential for harm · D September 12, 2023 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected October 28, 2023 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D September 12, 2023 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected October 28, 2023 · Quality of Life and Care
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Potential for harm · E April 12, 2023
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected June 9, 2023 · Quality of Life and Care
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Potential for harm · D April 12, 2023
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected June 9, 2023 · Quality of Life and Care
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Potential for harm · D April 12, 2023
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected June 9, 2023 · Pharmacy Service
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No harm found · B April 12, 2023
Post nurse staffing information every day.
Corrected June 9, 2023 · Nursing and Physician Services
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Potential for harm · D June 14, 2021
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Corrected August 9, 2021 · Resident Rights
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Potential for harm · D June 14, 2021
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected August 9, 2021 · Quality of Life and Care
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Potential for harm · D June 14, 2021
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected August 9, 2021 · Quality of Life and Care
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Potential for harm · E June 14, 2021
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected August 9, 2021 · Quality of Life and Care
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Potential for harm · D June 14, 2021
Provide safe and appropriate respiratory care for a resident when needed.
Corrected August 9, 2021 · Quality of Life and Care
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 335202 · certified since July 1, 1970. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.