The Good Samaritan Society-Kissimmee Village
1500 Southgate Drive · Kissimmee, FL · 34746 · 4078467201
161 certified beds Non profit - Corporation Chain: Good Samaritan Society
Why this verdict
- Inspection record is far worse than the national median (deficiency count and severity).
- Inspection results have improved across recent cycles.
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Red flags
4 immediate-jeopardy citations in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
2 abuse-related citations at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 1 of 5 Staffing: 5 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 3.53 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.74 | 0.55–0.75 |
| Weekend hours / resident-day | 3.30 | ≈ weekday level |
| Nursing turnover / year | 17% | median 45% |
| Fines (3-yr window) | 2 · $246,133 |
Inspection citations (22 in the current record)
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Potential for harm · D December 11, 2025 · found via complaint
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected January 23, 2026 · Resident Rights
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Potential for harm · D December 11, 2025
Ensure each resident receives an accurate assessment.
Corrected January 23, 2026 · Resident Assessment and Care Planning
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Potential for harm · D December 11, 2025
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected January 23, 2026 · Resident Assessment and Care Planning
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Potential for harm · D December 11, 2025
Provide activities to meet all resident's needs.
Corrected January 23, 2026 · Quality of Life and Care
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Potential for harm · D December 11, 2025
Ensure medication error rates are not 5 percent or greater.
Corrected January 23, 2026 · Pharmacy Service
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Potential for harm · E December 11, 2025
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected January 23, 2026 · Nutrition and Dietary
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Potential for harm · F December 11, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected January 23, 2026 · Nutrition and Dietary
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Potential for harm · D February 1, 2024
Respond appropriately to all alleged violations.
Corrected February 23, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D February 1, 2024
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected February 23, 2024 · Resident Assessment and Care Planning
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Potential for harm · D February 1, 2024
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected February 23, 2024 · Pharmacy Service
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Potential for harm · D February 1, 2024
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected February 23, 2024 · Pharmacy Service
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Actual harm · G November 10, 2023 · found via complaint
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected December 4, 2023 · Quality of Life and Care
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Immediate jeopardy · J August 10, 2023 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected September 8, 2023 · Freedom from Abuse, Neglect, and Exploitation
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Immediate jeopardy · J August 10, 2023 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected September 8, 2023 · Freedom from Abuse, Neglect, and Exploitation
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Immediate jeopardy · J August 10, 2023 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected October 30, 2023 · Quality of Life and Care
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Immediate jeopardy · J August 10, 2023 · found via complaint
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Corrected October 30, 2023 · Administration
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Potential for harm · E August 10, 2023 · found via complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected October 30, 2023 · Resident Assessment and Care Planning
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Potential for harm · D August 10, 2023 · found via complaint
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected October 30, 2023 · Quality of Life and Care
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Potential for harm · D March 24, 2022
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected April 25, 2022 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E March 24, 2022
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected April 25, 2022 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E March 24, 2022
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected April 25, 2022 · Resident Rights
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No harm found · C March 24, 2022
Post nurse staffing information every day.
Corrected April 25, 2022 · Nursing and Physician Services
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| November 10, 2023 | Fine | $11,629 |
| August 10, 2023 | Fine | $234,504 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 105559 · certified since May 20, 1987. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.