The Care Center of Honolulu
1900 Bachelot Street · Honolulu, HI · 96817 · 8085315302
182 certified beds For profit - Corporation
Why this verdict
- Inspection record is far worse than the national median (deficiency count and severity).
- Staffing hours comfortably above national benchmarks.
Red flags
Special Focus Facility candidate
CMS lists this facility as a candidate for its Special Focus program for persistently poor inspection performance.
Cited under the freedom-from-abuse rule
Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 1 of 5 Staffing: 3 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 4.67 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 1.57 | 0.55–0.75 |
| Weekend hours / resident-day | 4.05 | ≈ weekday level |
| Nursing turnover / year | 38% | median 45% |
| Fines (3-yr window) | 1 · $8,018 |
Inspection citations (49 in the current record)
-
Potential for harm · D April 23, 2026 · found via complaint
Ensure each resident receives an accurate assessment.
Corrected May 31, 2026 · Resident Assessment and Care Planning
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Potential for harm · D April 23, 2026 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected May 31, 2026 · Quality of Life and Care
-
Potential for harm · D April 23, 2026 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected May 31, 2026 · Resident Assessment and Care Planning
-
Potential for harm · F December 24, 2025 · found via complaint
Provide and implement an infection prevention and control program.
Corrected January 31, 2026 · Infection Control
-
Potential for harm · D November 19, 2025 · found via complaint
Reasonably accommodate the needs and preferences of each resident.
Corrected December 18, 2025 · Resident Rights
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Actual harm · G August 15, 2024
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected September 29, 2024 · Resident Rights
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Potential for harm · D August 15, 2024
Keep residents' personal and medical records private and confidential.
Corrected September 29, 2024 · Resident Rights
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Potential for harm · E August 15, 2024
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected September 29, 2024 · Resident Rights
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Potential for harm · D August 15, 2024
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected September 29, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D August 15, 2024
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected September 29, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D August 15, 2024
Respond appropriately to all alleged violations.
Corrected September 29, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D August 15, 2024
Ensure each resident receives an accurate assessment.
Corrected September 29, 2024 · Resident Assessment and Care Planning
-
Potential for harm · D August 15, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected September 29, 2024 · Resident Assessment and Care Planning
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Potential for harm · D August 15, 2024
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected September 29, 2024 · Quality of Life and Care
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Potential for harm · D August 15, 2024
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected September 29, 2024 · Quality of Life and Care
-
Potential for harm · D August 15, 2024
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected September 29, 2024 · Nursing and Physician Services
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Potential for harm · E August 15, 2024
Post nurse staffing information every day.
Corrected September 29, 2024 · Nursing and Physician Services
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Potential for harm · D August 15, 2024
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected September 29, 2024 · Pharmacy Service
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Potential for harm · D August 15, 2024
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected September 29, 2024 · Pharmacy Service
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Potential for harm · D August 15, 2024
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected September 29, 2024 · Nutrition and Dietary
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Potential for harm · E August 15, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected September 29, 2024 · Nutrition and Dietary
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Potential for harm · D August 15, 2024
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected September 29, 2024 · Resident Assessment and Care Planning
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Potential for harm · D August 15, 2024
Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
Corrected September 29, 2024 · Administration
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Potential for harm · D August 15, 2024
Provide and implement an infection prevention and control program.
Corrected September 29, 2024 · Infection Control
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Potential for harm · D July 3, 2024 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected July 26, 2024 · Resident Assessment and Care Planning
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| August 15, 2024 | Fine | $8,018 |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.
Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 125019 · certified since April 15, 1969. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.