The Avenues Transitional Care Center

2043 19th Avenue · San Francisco, CA · 94116 · 4156618787

140 certified beds For profit - Limited Liability company Chain: Aspen Skilled Healthcare

Why this verdict

  • Inspection results are getting worse cycle over cycle, not better.
  • Staffing hours comfortably above national benchmarks.

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Red flags

No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.

Score breakdown

Inspection record 30% of score 50
Serious harm & abuse 20% 94
Staffing 20% 80
Federal penalties 15% 75
Trend 10% 18
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 5 of 5 Inspections: 3 of 5 Staffing: 5 of 5 Quality measures: 5 of 5

Total nurse hours / resident-day3.983.48 min · 4.1 strong
RN hours / resident-day0.890.55–0.75
Weekend hours / resident-day3.76≈ weekday level
Nursing turnover / year43%median 45%
Fines (3-yr window)1 · $12,685

Inspection citations (21 in the current record)

  • Actual harm · G October 2, 2025 · found via complaint

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected October 20, 2025 · Quality of Life and Care

  • Potential for harm · D March 24, 2025

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Corrected April 20, 2025 · Resident Rights

  • Potential for harm · D March 24, 2025

    Allow residents to self-administer drugs if determined clinically appropriate.

    Corrected April 20, 2025 · Resident Rights

  • Potential for harm · E March 24, 2025

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Corrected April 20, 2025 · Quality of Life and Care

  • Potential for harm · E March 24, 2025

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Corrected April 20, 2025 · Pharmacy Service

  • Potential for harm · D March 24, 2025

    Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Corrected April 20, 2025 · Pharmacy Service

  • Potential for harm · D March 24, 2025

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Corrected April 20, 2025 · Pharmacy Service

  • Potential for harm · E March 24, 2025

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Corrected April 20, 2025 · Pharmacy Service

  • Potential for harm · D March 24, 2025

    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

    Corrected April 20, 2025 · Nutrition and Dietary

  • Potential for harm · F March 24, 2025

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected April 20, 2025 · Nutrition and Dietary

  • Potential for harm · E March 24, 2025

    Provide and implement an infection prevention and control program.

    Corrected April 20, 2025 · Infection Control

  • No harm found · B March 24, 2025

    Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

    Corrected April 20, 2025 · Environmental

  • Potential for harm · D May 21, 2024 · found via complaint

    Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

    Corrected June 21, 2024 · Resident Assessment and Care Planning

  • Potential for harm · D May 21, 2024 · found via complaint

    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    Corrected June 21, 2024 · Resident Assessment and Care Planning

  • Potential for harm · D January 26, 2024

    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

    Corrected February 25, 2024 · Nutrition and Dietary

  • Potential for harm · D April 9, 2021

    Ensure that residents are fully informed and understand their health status, care and treatments.

    Corrected June 11, 2021 · Resident Rights

  • Potential for harm · D April 9, 2021

    Allow residents to self-administer drugs if determined clinically appropriate.

    Corrected June 11, 2021 · Resident Rights

  • Potential for harm · D April 9, 2021

    Ensure services provided by the nursing facility meet professional standards of quality.

    Corrected June 11, 2021 · Resident Assessment and Care Planning

  • Potential for harm · D April 9, 2021

    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Corrected June 11, 2021 · Quality of Life and Care

  • Potential for harm · D April 9, 2021

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Corrected June 11, 2021 · Pharmacy Service

  • No harm found · C April 9, 2021

    Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

    Corrected June 11, 2021 · Environmental

Federal penalties

DateTypeAmount / length
October 2, 2025Fine$12,685

Family & resident reviews — a separate signal, never mixed into the score

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 055963 · certified since March 29, 1974. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.