Sunterra Springs Dardenne Prairie
7275 State Highway N · Dardenne Prairie, MO · 63368 · 6368650200
38 certified beds For profit - Limited Liability company Chain: Sunterra Springs
Why this verdict
- Inspection record is far worse than the national median (deficiency count and severity).
- Federal penalties on record: $49,534 in fines in the last 24 months.
- 4 citations involved actual harm to residents.
- Inspection results have improved across recent cycles.
Red flags
1 abuse-related citation at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
Medicare/Medicaid payments were denied
CMS refused payment for new admissions for a period — one of its strongest enforcement tools.
76% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 2 of 5 Staffing: 3 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 4.38 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.86 | 0.55–0.75 |
| Weekend hours / resident-day | 3.75 | ≈ weekday level |
| Nursing turnover / year | 76% | median 45% |
| Fines (3-yr window) | 2 · $49,534 |
Inspection citations (32 in the current record)
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Potential for harm · E January 15, 2026
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected February 13, 2026 · Resident Rights
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Potential for harm · E January 15, 2026
Ensure that residents are free from significant medication errors.
Corrected February 13, 2026 · Pharmacy Service
-
Potential for harm · E January 15, 2026
Provide and implement an infection prevention and control program.
Corrected February 13, 2026 · Infection Control
-
Potential for harm · D November 5, 2025 · found via complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected December 20, 2025 · Resident Assessment and Care Planning
-
Potential for harm · D November 5, 2025 · found via complaint
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected December 20, 2025 · Quality of Life and Care
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Potential for harm · E November 5, 2025 · found via complaint
Provide and implement an infection prevention and control program.
Corrected December 20, 2025 · Infection Control
-
Actual harm · G July 17, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected August 14, 2025 · Quality of Life and Care
-
Potential for harm · D June 13, 2025 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected July 28, 2025 · Resident Rights
-
Potential for harm · D June 13, 2025 · found via complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected July 28, 2025 · Resident Assessment and Care Planning
-
Actual harm · G March 19, 2025 · found via complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected April 30, 2025 · Quality of Life and Care
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Potential for harm · D December 5, 2024 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected January 1, 2025 · Resident Rights
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Actual harm · G September 30, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected September 27, 2024 · Quality of Life and Care
-
Potential for harm · E January 31, 2024 · found via complaint
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Corrected February 27, 2024 · Resident Rights
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Potential for harm · D January 31, 2024 · found via complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected February 27, 2024 · Resident Assessment and Care Planning
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Potential for harm · D January 31, 2024 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected February 27, 2024 · Quality of Life and Care
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Potential for harm · E November 30, 2023
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Corrected February 27, 2024 · Resident Rights
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Potential for harm · D November 30, 2023
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected January 3, 2024 · Resident Rights
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Potential for harm · D November 30, 2023
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected January 3, 2024 · Resident Rights
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Potential for harm · D November 30, 2023
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Corrected January 3, 2024 · Resident Rights
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Potential for harm · E November 30, 2023
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected January 3, 2024 · Resident Assessment and Care Planning
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Potential for harm · D November 30, 2023
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected February 27, 2024 · Resident Assessment and Care Planning
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Potential for harm · D November 30, 2023
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected February 27, 2024 · Quality of Life and Care
-
Potential for harm · D November 30, 2023
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected January 3, 2024 · Quality of Life and Care
-
Potential for harm · D November 30, 2023
Ensure medication error rates are not 5 percent or greater.
Corrected January 3, 2024 · Pharmacy Service
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Potential for harm · D November 30, 2023
Ensure that residents are free from significant medication errors.
Corrected January 3, 2024 · Pharmacy Service
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| June 13, 2025 | Fine | $10,358 |
| March 19, 2025 | Fine | $39,176 |
| March 19, 2025 | Payment Denial | 5 days |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 265881 · certified since December 18, 2020. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.