Sunnyside Care Center
7000 Collamer Rd · East Syracuse, NY · 13057 · 3156567218
80 certified beds For profit - Limited Liability company Chain: The Mayer Family
- No federal fines or payment denials in CMS’s 3-year window.
- Inspection results have improved across recent cycles.
The composite number cleared 75 points, but Recommended is gated: inspection record below the Recommended bar. That rule is part of the published method.
Red flags
Cited under the freedom-from-abuse rule
Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 2 of 5 Staffing: 3 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 3.66 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.65 | 0.55–0.75 |
| Weekend hours / resident-day | 3.00 | ≈ weekday level |
| Nursing turnover / year | 58% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (28 in the current record)
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Potential for harm · D September 12, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected November 10, 2025 · Resident Rights
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Potential for harm · D September 12, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected November 10, 2025 · Resident Assessment and Care Planning
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Potential for harm · D September 12, 2025
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Corrected November 10, 2025 · Quality of Life and Care
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Potential for harm · D September 12, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected November 10, 2025 · Quality of Life and Care
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Potential for harm · E September 12, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected November 10, 2025 · Pharmacy Service
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Potential for harm · E September 12, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected November 10, 2025 · Nutrition and Dietary
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Potential for harm · E September 12, 2025 · found via complaint
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected November 10, 2025 · Nutrition and Dietary
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Potential for harm · E September 12, 2025 · found via complaint
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected November 10, 2025 · Nutrition and Dietary
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Potential for harm · D February 16, 2024
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected April 8, 2024 · Resident Rights
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Potential for harm · D February 16, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Corrected April 8, 2024 · Quality of Life and Care
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Potential for harm · D February 16, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected April 8, 2024 · Pharmacy Service
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Potential for harm · D February 16, 2024
Provide and implement an infection prevention and control program.
Corrected April 8, 2024 · Infection Control
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Potential for harm · D February 16, 2024 · found via complaint
Respond appropriately to all alleged violations.
Corrected April 8, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D February 16, 2024 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected April 8, 2024 · Resident Assessment and Care Planning
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Potential for harm · E February 16, 2024 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected April 8, 2024 · Quality of Life and Care
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Potential for harm · D February 16, 2024 · found via complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected April 8, 2024 · Quality of Life and Care
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Potential for harm · E February 16, 2024 · found via complaint
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected April 8, 2024 · Nursing and Physician Services
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Potential for harm · D February 16, 2024 · found via complaint
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected April 8, 2024 · Nutrition and Dietary
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Potential for harm · D February 16, 2024 · found via complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected April 8, 2024 · Nutrition and Dietary
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No harm found · C February 16, 2024
Post nurse staffing information every day.
Corrected April 8, 2024 · Nursing and Physician Services
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Potential for harm · D October 23, 2023 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected December 4, 2023 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D October 23, 2023 · found via complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected December 4, 2023 · Quality of Life and Care
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Potential for harm · D October 23, 2023 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected December 4, 2023 · Quality of Life and Care
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Potential for harm · F September 8, 2023 · found via complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected November 3, 2023 · Nutrition and Dietary
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Actual harm · G June 14, 2023 · found via complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected August 11, 2023 · Quality of Life and Care
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 335409 · certified since January 1, 1974. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.