Sundance Creek Post Acute
5800 West Wilson Street · Banning, CA · 92220 · 9518451606
132 certified beds For profit - Limited Liability company Chain: Pacs Group
Why this verdict
- Inspection record is far worse than the national median (deficiency count and severity).
- No federal fines or payment denials in CMS’s 3-year window.
- Inspection results have improved across recent cycles.
The composite number cleared 73 points, but Recommended is gated: inspection record below the Recommended bar. That rule is part of the published method.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
Cited under the freedom-from-abuse rule
Cited 2 times under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
RN staffing in the bottom 10% nationally
0.26 registered-nurse hours per resident per day, vs a 0.58 national median and 0.75 benchmark.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 2 of 5 Staffing: 2 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 3.82 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.26 | 0.55–0.75 |
| Weekend hours / resident-day | 3.56 | ≈ weekday level |
| Nursing turnover / year | 37% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (72 in the current record)
-
Potential for harm · D January 21, 2026 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected February 14, 2026 · Resident Rights
-
Potential for harm · D January 21, 2026 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected February 14, 2026 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D November 24, 2025
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected December 4, 2025 · Resident Rights
-
Potential for harm · D November 24, 2025
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected December 4, 2025 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D November 24, 2025
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected December 4, 2025 · Resident Rights
-
Potential for harm · D November 24, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected December 4, 2025 · Quality of Life and Care
-
Potential for harm · D November 24, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected December 4, 2025 · Quality of Life and Care
-
Potential for harm · D November 24, 2025
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Corrected December 4, 2025 · Quality of Life and Care
-
Potential for harm · D November 24, 2025
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected December 4, 2025 · Quality of Life and Care
-
Potential for harm · D November 24, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected December 4, 2025 · Pharmacy Service
-
Potential for harm · D November 24, 2025
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Corrected December 4, 2025 · Nutrition and Dietary
-
Potential for harm · D November 24, 2025
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Corrected December 4, 2025 · Nutrition and Dietary
-
Potential for harm · D November 24, 2025
Provide and implement an infection prevention and control program.
Corrected December 4, 2025 · Infection Control
-
Potential for harm · D August 12, 2025 · found via complaint
Reasonably accommodate the needs and preferences of each resident.
Corrected September 11, 2025 · Resident Rights
-
Potential for harm · D July 9, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected July 19, 2025 · Quality of Life and Care
-
Potential for harm · D July 8, 2025 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected July 18, 2025 · Resident Assessment and Care Planning
-
Potential for harm · D May 1, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected May 7, 2025 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D March 11, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected March 14, 2025 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D March 11, 2025 · found via complaint
Respond appropriately to all alleged violations.
Corrected March 14, 2025 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D March 11, 2025 · found via complaint
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected March 14, 2025 · Resident Rights
-
Potential for harm · D January 3, 2025 · found via complaint
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Corrected January 10, 2025 · Quality of Life and Care
-
Potential for harm · D January 3, 2025 · found via complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected January 10, 2025 · Quality of Life and Care
-
Potential for harm · D October 24, 2024 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected November 7, 2024 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D October 24, 2024 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected November 7, 2024 · Quality of Life and Care
-
Potential for harm · D October 24, 2024 · found via complaint
Provide and implement an infection prevention and control program.
Corrected November 7, 2024 · Infection Control
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.
Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 555309 · certified since April 27, 1988. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.