Suburban Healthcare and Rehabilitation
20265 Emery Rd · North Randall, OH · 44128 · 2164758880
150 certified beds For profit - Limited Liability company
Why this verdict
- Inspection record is far worse than the national median (deficiency count and severity).
- 6 citations involved actual harm to residents.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
1 abuse-related citation at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
Medicare/Medicaid payments were denied
CMS refused payment for new admissions for a period — one of its strongest enforcement tools.
No standard inspection in over 2 years
The inspection record here is older than usual — conditions may have changed since.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 1 of 5 Staffing: 2 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 3.49 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.54 | 0.55–0.75 |
| Weekend hours / resident-day | 3.08 | ≈ weekday level |
| Nursing turnover / year | 56% | median 45% |
| Fines (3-yr window) | 4 · $94,587 |
Inspection citations (67 in the current record)
-
Potential for harm · D August 16, 2025 · found via complaint
Ensure that residents are free from significant medication errors.
Corrected September 1, 2025 · Pharmacy Service
-
Potential for harm · D March 15, 2025 · found via complaint
Provide enough food/fluids to maintain a resident's health.
Corrected March 23, 2025 · Quality of Life and Care
-
Potential for harm · E March 15, 2025 · found via complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected March 23, 2025 · Nutrition and Dietary
-
Potential for harm · D September 27, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected October 11, 2024 · Quality of Life and Care
-
Potential for harm · D September 4, 2024 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected September 13, 2024 · Quality of Life and Care
-
Potential for harm · D September 4, 2024 · found via complaint
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected September 13, 2024 · Quality of Life and Care
-
Potential for harm · D September 4, 2024 · found via complaint
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected September 13, 2024 · Quality of Life and Care
-
Actual harm · G April 22, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected May 6, 2024 · Quality of Life and Care
-
Potential for harm · F April 22, 2024 · found via complaint
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Corrected May 6, 2024 · Nutrition and Dietary
-
Potential for harm · F April 22, 2024 · found via complaint
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected May 6, 2024 · Nutrition and Dietary
-
Potential for harm · F April 22, 2024 · found via complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected May 6, 2024 · Nutrition and Dietary
-
Actual harm · G March 7, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected May 6, 2024 · Quality of Life and Care
-
Potential for harm · D March 7, 2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected May 6, 2024 · Resident Rights
-
Potential for harm · D March 7, 2024
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected May 6, 2024 · Resident Rights
-
Potential for harm · E March 7, 2024
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected May 6, 2024 · Resident Rights
-
Potential for harm · E March 7, 2024
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Corrected May 6, 2024 · Resident Assessment and Care Planning
-
Potential for harm · E March 7, 2024
Assure that each resident’s assessment is updated at least once every 3 months.
Corrected May 6, 2024 · Resident Assessment and Care Planning
-
Potential for harm · E March 7, 2024
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Corrected May 6, 2024 · Resident Assessment and Care Planning
-
Potential for harm · D March 7, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected May 6, 2024 · Quality of Life and Care
-
Potential for harm · D March 7, 2024
Assist a resident in gaining access to vision and hearing services.
Corrected May 6, 2024 · Quality of Life and Care
-
Potential for harm · D March 7, 2024
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected May 6, 2024 · Pharmacy Service
-
Potential for harm · D March 7, 2024
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected May 6, 2024 · Pharmacy Service
-
Potential for harm · D March 7, 2024
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Corrected May 6, 2024 · Nutrition and Dietary
-
Potential for harm · F March 7, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected May 6, 2024 · Nutrition and Dietary
-
Potential for harm · E March 7, 2024
Put firmly secured handrails on each side of hallways.
Corrected May 6, 2024 · Environmental
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| March 7, 2024 | Fine | $14,353 |
| March 7, 2024 | Fine | $27,367 |
| March 7, 2024 | Payment Denial | 33 days |
| January 17, 2024 | Fine | $37,754 |
| September 5, 2023 | Fine | $15,113 |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.
Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 365215 · certified since March 19, 1969. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.