Sterling Health Care and Rehab Center
318 South Orange Street · Media, PA · 19063 · 6105661400
164 certified beds For profit - Corporation Chain: Nationwide Healthcare Services
Why this verdict
- Carries CMS’s abuse warning icon.
- Inspectors found immediate jeopardy — danger of serious harm or death — in the most recent cycle (1 citation).
- Inspection results are getting worse cycle over cycle, not better.
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Red flags
CMS abuse warning
CMS flags this facility with its abuse icon: cited for abuse that caused harm in the past year, or potential harm in the past two years.
1 immediate-jeopardy citation in the most recent inspection cycle
Immediate jeopardy is the most serious finding an inspector can make: a situation likely to cause serious injury, harm, or death.
1 abuse-related citation at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 2 of 5 Staffing: 2 of 5 Quality measures: 2 of 5
| Total nurse hours / resident-day | 3.51 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.53 | 0.55–0.75 |
| Weekend hours / resident-day | 3.19 | ≈ weekday level |
| Nursing turnover / year | 51% | median 45% |
| Fines (3-yr window) | 2 · $25,625 |
Inspection citations (34 in the current record)
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Potential for harm · D April 27, 2026 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Past Non-Compliance · Quality of Life and Care
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Potential for harm · D December 3, 2025 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected December 4, 2025 · Resident Rights
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Immediate jeopardy · K October 25, 2024
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected February 24, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Actual harm · G October 25, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected December 6, 2024 · Quality of Life and Care
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Potential for harm · D October 25, 2024
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected December 6, 2024 · Resident Rights
-
Potential for harm · D October 25, 2024
Respond appropriately to all alleged violations.
Corrected December 6, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D October 25, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected December 6, 2024 · Quality of Life and Care
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Potential for harm · D October 25, 2024
Provide enough food/fluids to maintain a resident's health.
Corrected December 6, 2024 · Quality of Life and Care
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Potential for harm · F October 25, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected December 6, 2024 · Nutrition and Dietary
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Potential for harm · D October 25, 2024
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Corrected December 6, 2024 · Administration
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Potential for harm · D October 25, 2024
Provide and implement an infection prevention and control program.
Corrected December 6, 2024 · Infection Control
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Potential for harm · D August 21, 2024 · found via complaint
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Corrected August 21, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E February 8, 2024 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected April 8, 2024 · Pharmacy Service
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Potential for harm · E January 23, 2024 · found via complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected March 22, 2024 · Resident Rights
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Potential for harm · D October 27, 2023
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected December 21, 2023 · Resident Rights
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Potential for harm · D October 27, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected December 21, 2023 · Resident Assessment and Care Planning
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Potential for harm · E October 27, 2023
Observe each nurse aide's job performance and give regular training.
Corrected December 21, 2023 · Nursing and Physician Services
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Potential for harm · D October 27, 2023
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Corrected December 21, 2023 · Quality of Life and Care
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Potential for harm · D October 27, 2023
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected December 21, 2023 · Pharmacy Service
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Potential for harm · E October 27, 2023
Provide and implement an infection prevention and control program.
Corrected December 21, 2023 · Infection Control
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Potential for harm · E October 27, 2023
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Corrected December 21, 2023 · Nursing and Physician Services
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Actual harm · G December 30, 2022
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected February 21, 2023 · Quality of Life and Care
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Potential for harm · D December 30, 2022
Honor the resident's right to manage his or her financial affairs.
Corrected February 21, 2023 · Resident Rights
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Potential for harm · D December 30, 2022
Respond appropriately to all alleged violations.
Corrected February 21, 2023 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D December 30, 2022
Ensure each resident receives an accurate assessment.
Corrected February 21, 2023 · Resident Assessment and Care Planning
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| October 25, 2024 | Fine | $8,824 |
| October 25, 2024 | Fine | $16,801 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 396083 · certified since November 29, 2002. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.