Sterling Health Care and Rehab Center

318 South Orange Street · Media, PA · 19063 · 6105661400

164 certified beds For profit - Corporation Chain: Nationwide Healthcare Services

Why this verdict

  • Carries CMS’s abuse warning icon.
  • Inspectors found immediate jeopardy — danger of serious harm or death — in the most recent cycle (1 citation).
  • Inspection results are getting worse cycle over cycle, not better.

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Red flags

CMS abuse warning

CMS flags this facility with its abuse icon: cited for abuse that caused harm in the past year, or potential harm in the past two years.

1 immediate-jeopardy citation in the most recent inspection cycle

Immediate jeopardy is the most serious finding an inspector can make: a situation likely to cause serious injury, harm, or death.

1 abuse-related citation at the actual-harm level

Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.

Score breakdown

Inspection record 30% of score 46
Serious harm & abuse 20% 28
Staffing 20% 65
Federal penalties 15% 58
Trend 10% 45
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 2 of 5 Inspections: 2 of 5 Staffing: 2 of 5 Quality measures: 2 of 5

Total nurse hours / resident-day3.513.48 min · 4.1 strong
RN hours / resident-day0.530.55–0.75
Weekend hours / resident-day3.19≈ weekday level
Nursing turnover / year51%median 45%
Fines (3-yr window)2 · $25,625

Inspection citations (34 in the current record)

  • Potential for harm · D April 27, 2026 · found via complaint

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Past Non-Compliance · Quality of Life and Care

  • Potential for harm · D December 3, 2025 · found via complaint

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Corrected December 4, 2025 · Resident Rights

  • Immediate jeopardy · K October 25, 2024

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Corrected February 24, 2024 · Freedom from Abuse, Neglect, and Exploitation

  • Actual harm · G October 25, 2024

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected December 6, 2024 · Quality of Life and Care

  • Potential for harm · D October 25, 2024

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Corrected December 6, 2024 · Resident Rights

  • Potential for harm · D October 25, 2024

    Respond appropriately to all alleged violations.

    Corrected December 6, 2024 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D October 25, 2024

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Corrected December 6, 2024 · Quality of Life and Care

  • Potential for harm · D October 25, 2024

    Provide enough food/fluids to maintain a resident's health.

    Corrected December 6, 2024 · Quality of Life and Care

  • Potential for harm · F October 25, 2024

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected December 6, 2024 · Nutrition and Dietary

  • Potential for harm · D October 25, 2024

    Administer the facility in a manner that enables it to use its resources effectively and efficiently.

    Corrected December 6, 2024 · Administration

  • Potential for harm · D October 25, 2024

    Provide and implement an infection prevention and control program.

    Corrected December 6, 2024 · Infection Control

  • Potential for harm · D August 21, 2024 · found via complaint

    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

    Corrected August 21, 2024 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · E February 8, 2024 · found via complaint

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Corrected April 8, 2024 · Pharmacy Service

  • Potential for harm · E January 23, 2024 · found via complaint

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Corrected March 22, 2024 · Resident Rights

  • Potential for harm · D October 27, 2023

    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Corrected December 21, 2023 · Resident Rights

  • Potential for harm · D October 27, 2023

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected December 21, 2023 · Resident Assessment and Care Planning

  • Potential for harm · E October 27, 2023

    Observe each nurse aide's job performance and give regular training.

    Corrected December 21, 2023 · Nursing and Physician Services

  • Potential for harm · D October 27, 2023

    Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

    Corrected December 21, 2023 · Quality of Life and Care

  • Potential for harm · D October 27, 2023

    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Corrected December 21, 2023 · Pharmacy Service

  • Potential for harm · E October 27, 2023

    Provide and implement an infection prevention and control program.

    Corrected December 21, 2023 · Infection Control

  • Potential for harm · E October 27, 2023

    Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

    Corrected December 21, 2023 · Nursing and Physician Services

  • Actual harm · G December 30, 2022

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Corrected February 21, 2023 · Quality of Life and Care

  • Potential for harm · D December 30, 2022

    Honor the resident's right to manage his or her financial affairs.

    Corrected February 21, 2023 · Resident Rights

  • Potential for harm · D December 30, 2022

    Respond appropriately to all alleged violations.

    Corrected February 21, 2023 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D December 30, 2022

    Ensure each resident receives an accurate assessment.

    Corrected February 21, 2023 · Resident Assessment and Care Planning

Showing the 25 most recent. The Safety Report includes every citation with full findings.

Federal penalties

DateTypeAmount / length
October 25, 2024Fine$8,824
October 25, 2024Fine$16,801

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 396083 · certified since November 29, 2002. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.