Sterling Care Hillhaven
3210 Powder Mill Road · Adelphi, MD · 20783 · 3019373939
66 certified beds For profit - Limited Liability company Chain: Sterling Care
- No federal fines or payment denials in CMS’s 3-year window.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 5 of 5 Inspections: 5 of 5 Staffing: 1 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 4.03 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.53 | 0.55–0.75 |
| Weekend hours / resident-day | 3.87 | ≈ weekday level |
| Nursing turnover / year | — | median 45% |
| Fines (3-yr window) | none |
Inspection citations (18 in the current record)
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Potential for harm · D June 9, 2025
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected July 8, 2025 · Resident Rights
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Potential for harm · D June 9, 2025
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected July 8, 2025 · Resident Assessment and Care Planning
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Potential for harm · D June 9, 2025
Assist a resident in gaining access to vision and hearing services.
Corrected July 8, 2025 · Quality of Life and Care
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Potential for harm · D June 9, 2025
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected July 8, 2025 · Quality of Life and Care
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Potential for harm · E June 9, 2025
Observe each nurse aide's job performance and give regular training.
Corrected July 8, 2025 · Nursing and Physician Services
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Potential for harm · D June 9, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected July 8, 2025 · Nutrition and Dietary
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Potential for harm · D June 9, 2025
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected July 8, 2025 · Resident Assessment and Care Planning
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Potential for harm · D June 9, 2025
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected July 8, 2025 · Infection Control
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Potential for harm · D May 25, 2022
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected July 8, 2022 · Resident Rights
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Potential for harm · D May 25, 2022
Respond appropriately to all alleged violations.
Corrected July 8, 2022 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D May 25, 2022
Assess the resident when there is a significant change in condition
Corrected July 8, 2022 · Resident Assessment and Care Planning
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Potential for harm · D May 25, 2022
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected July 8, 2022 · Quality of Life and Care
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Potential for harm · D May 25, 2022
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected July 8, 2022 · Quality of Life and Care
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Potential for harm · D May 25, 2022
Provide enough food/fluids to maintain a resident's health.
Corrected July 8, 2022 · Quality of Life and Care
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Potential for harm · D May 25, 2022
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected July 8, 2022 · Pharmacy Service
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Potential for harm · D May 25, 2022
Provide and implement an infection prevention and control program.
Corrected July 8, 2022 · Infection Control
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Potential for harm · E November 13, 2018
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected December 24, 2018 · Resident Assessment and Care Planning
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No harm found · B November 13, 2018
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected December 24, 2018 · Resident Rights
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 215212 · certified since November 1, 1989. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.