St Mary Health Care Center
39 Queen Street · Worcester, MA · 01610 · 5087534791
172 certified beds Non profit - Corporation Chain: Covenant Health
Why this verdict
- Inspection results are getting worse cycle over cycle, not better.
The composite number cleared 70 points, but Recommended is gated: inspection record below the Recommended bar. That rule is part of the published method.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 2 of 5 Staffing: 4 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 3.60 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.53 | 0.55–0.75 |
| Weekend hours / resident-day | 3.45 | ≈ weekday level |
| Nursing turnover / year | 34% | median 45% |
| Fines (3-yr window) | 1 · $8,788 |
Inspection citations (33 in the current record)
-
Actual harm · G October 29, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected November 25, 2025 · Quality of Life and Care
-
Potential for harm · D October 29, 2025 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected November 25, 2025 · Resident Rights
-
Potential for harm · E June 23, 2025 · found via complaint
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Corrected June 20, 2025 · Resident Rights
-
Potential for harm · D December 18, 2024
Assess the resident when there is a significant change in condition
Corrected January 20, 2025 · Resident Assessment and Care Planning
-
Potential for harm · D December 18, 2024
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected January 20, 2025 · Resident Assessment and Care Planning
-
Potential for harm · D December 18, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected January 20, 2025 · Quality of Life and Care
-
Potential for harm · D December 18, 2024
Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
Corrected January 20, 2025 · Quality of Life and Care
-
Potential for harm · D December 18, 2024
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected January 20, 2025 · Pharmacy Service
-
Potential for harm · D December 18, 2024
Have an agreement with an approved laboratory to obtain services, if on-site laboratory services aren't provided.
Corrected January 20, 2025 · Administration
-
Potential for harm · D December 18, 2024
Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them.
Corrected January 20, 2025 · Administration
-
Potential for harm · D December 18, 2024
Provide and implement an infection prevention and control program.
Corrected January 20, 2025 · Infection Control
-
No harm found · C December 18, 2024
Post nurse staffing information every day.
Corrected January 20, 2025 · Nursing and Physician Services
-
Potential for harm · D October 17, 2023
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected November 30, 2023 · Resident Rights
-
Potential for harm · D October 17, 2023
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected November 30, 2023 · Resident Rights
-
Potential for harm · D October 17, 2023
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected November 30, 2023 · Resident Assessment and Care Planning
-
Potential for harm · E October 17, 2023
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected November 30, 2023 · Quality of Life and Care
-
Potential for harm · D October 17, 2023
Assist a resident in gaining access to vision and hearing services.
Corrected November 30, 2023 · Quality of Life and Care
-
Potential for harm · D October 17, 2023
Provide safe and appropriate respiratory care for a resident when needed.
Corrected November 30, 2023 · Quality of Life and Care
-
Potential for harm · F October 17, 2023
Provide and implement an infection prevention and control program.
Corrected November 30, 2023 · Infection Control
-
No harm found · C October 17, 2023
Post nurse staffing information every day.
Corrected November 30, 2023 · Nursing and Physician Services
-
Potential for harm · D March 3, 2022
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected March 25, 2022 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D March 3, 2022
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected March 25, 2022 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D March 3, 2022
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected March 25, 2022 · Resident Assessment and Care Planning
-
Potential for harm · D March 3, 2022
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected March 25, 2022 · Resident Assessment and Care Planning
-
Potential for harm · E March 3, 2022
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected March 25, 2022 · Resident Assessment and Care Planning
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| October 29, 2025 | Fine | $8,788 |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.
Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 225305 · certified since November 10, 1987. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.