St Luke Lutheran Community-Portage Lakes
615 Latham Ln · Akron, OH · 44319 · 3306443914
56 certified beds Non profit - Corporation
- No federal fines or payment denials in CMS’s 3-year window.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
1 abuse-related citation at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
83% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 4 of 5 Inspections: 4 of 5 Staffing: 1 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.39 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.33 | 0.55–0.75 |
| Weekend hours / resident-day | 3.19 | ≈ weekday level |
| Nursing turnover / year | 83% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (24 in the current record)
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Potential for harm · D January 29, 2025 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected March 3, 2025 · Resident Assessment and Care Planning
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Potential for harm · D January 29, 2025 · found via complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected March 3, 2025 · Quality of Life and Care
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Potential for harm · D January 29, 2025 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected March 3, 2025 · Resident Assessment and Care Planning
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Potential for harm · D November 27, 2024
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected January 10, 2025 · Resident Rights
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Potential for harm · D November 27, 2024 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected January 10, 2025 · Quality of Life and Care
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Potential for harm · D November 27, 2024 · found via complaint
Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
Corrected January 10, 2025 · Nutrition and Dietary
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Actual harm · G September 30, 2024 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected October 25, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D September 30, 2024 · found via complaint
Respond appropriately to all alleged violations.
Corrected October 25, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D September 30, 2024 · found via complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected October 25, 2024 · Resident Assessment and Care Planning
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Potential for harm · F September 30, 2024 · found via complaint
Make sure that a working call system is available in each resident's bathroom and bathing area.
Corrected October 25, 2024 · Environmental
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Potential for harm · D August 5, 2024 · found via complaint
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Corrected August 30, 2024 · Resident Rights
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Potential for harm · D October 25, 2023 · found via complaint
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Corrected November 16, 2023 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D October 25, 2023 · found via complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected November 16, 2023 · Quality of Life and Care
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Potential for harm · D October 25, 2023 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected November 16, 2023 · Quality of Life and Care
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Potential for harm · D October 25, 2023 · found via complaint
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected November 16, 2023 · Quality of Life and Care
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Potential for harm · D October 25, 2023 · found via complaint
Provide safe and appropriate respiratory care for a resident when needed.
Corrected November 16, 2023 · Quality of Life and Care
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Potential for harm · E October 25, 2023 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected November 16, 2023 · Pharmacy Service
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Potential for harm · D June 27, 2022
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected July 13, 2022 · Quality of Life and Care
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Potential for harm · F June 27, 2022
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Corrected July 13, 2022 · Nursing and Physician Services
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Potential for harm · D June 27, 2022
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected July 13, 2022 · Pharmacy Service
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Potential for harm · F June 27, 2022
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected July 13, 2022 · Nutrition and Dietary
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Potential for harm · D August 1, 2019
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected September 16, 2019 · Resident Assessment and Care Planning
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Potential for harm · E August 1, 2019
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected September 16, 2019 · Pharmacy Service
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Potential for harm · F August 1, 2019
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected September 16, 2019 · Nutrition and Dietary
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 366280 · certified since September 17, 2003. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.