St. Ann's Community
1500 Portland Avenue · Rochester, NY · 14621 · 5856976000
470 certified beds Non profit - Other
- Inspection results have improved across recent cycles.
Red flags
$51,301 in federal fines in the last 24 months
1 fine — CMS fines are reserved for verified, serious non-compliance.
No standard inspection in over 2 years
The inspection record here is older than usual — conditions may have changed since.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 4 of 5 Inspections: 4 of 5 Staffing: 4 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 3.77 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.45 | 0.55–0.75 |
| Weekend hours / resident-day | 3.44 | ≈ weekday level |
| Nursing turnover / year | 36% | median 45% |
| Fines (3-yr window) | 2 · $55,495 |
Inspection citations (13 in the current record)
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Actual harm · G January 7, 2025 · found via complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected February 20, 2025 · Quality of Life and Care
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Potential for harm · D April 16, 2024
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected June 7, 2024 · Resident Assessment and Care Planning
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Potential for harm · D April 16, 2024
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected June 7, 2024 · Quality of Life and Care
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Potential for harm · D April 16, 2024
Provide and implement an infection prevention and control program.
Corrected June 7, 2024 · Infection Control
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Potential for harm · E September 22, 2022
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected February 7, 2020 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E September 22, 2022
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected December 1, 2022 · Resident Assessment and Care Planning
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Potential for harm · D September 22, 2022
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected December 1, 2022 · Quality of Life and Care
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Potential for harm · D September 22, 2022
Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
Corrected December 1, 2022 · Administration
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Potential for harm · D January 7, 2020
Respond appropriately to all alleged violations.
Corrected March 7, 2020 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D January 7, 2020
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected March 7, 2020 · Quality of Life and Care
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Potential for harm · D January 7, 2020
Provide safe and appropriate respiratory care for a resident when needed.
Corrected March 7, 2020 · Quality of Life and Care
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Potential for harm · D January 7, 2020
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected March 7, 2020 · Pharmacy Service
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Potential for harm · D January 7, 2020
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Corrected March 7, 2020 · Nutrition and Dietary
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| January 7, 2025 | Fine | $51,301 |
| August 28, 2023 | Fine | $4,194 |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.
Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 335081 · certified since January 1, 1967. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.