Spring River Rehabilitation and Care Center
3200 Mission Arch Drive · Roswell, NM · 88201 · 5756242583
120 certified beds For profit - Corporation Chain: Genesis Healthcare
Why this verdict
- Inspection record is far worse than the national median (deficiency count and severity).
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 2 of 5 Staffing: 2 of 5 Quality measures: 1 of 5
| Total nurse hours / resident-day | 3.26 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.46 | 0.55–0.75 |
| Weekend hours / resident-day | 2.97 | ≈ weekday level |
| Nursing turnover / year | 55% | median 45% |
| Fines (3-yr window) | 1 · $34,398 |
Inspection citations (63 in the current record)
-
Potential for harm · D April 6, 2026 · found via complaint
Honor the resident's right to choose his or her attending physician.
Deficient, Provider has no plan of correction · Resident Rights
-
Potential for harm · D April 6, 2026 · found via complaint
Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
Deficient, Provider has no plan of correction · Resident Rights
-
Potential for harm · D April 6, 2026 · found via complaint
Provide enough food/fluids to maintain a resident's health.
Deficient, Provider has no plan of correction · Quality of Life and Care
-
Potential for harm · D August 6, 2025 · found via complaint
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Corrected September 2, 2025 · Resident Rights
-
Potential for harm · D August 6, 2025 · found via complaint
Make sure that a working call system is available in each resident's bathroom and bathing area.
Corrected September 2, 2025 · Environmental
-
Potential for harm · D February 7, 2025 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected February 19, 2025 · Resident Rights
-
Potential for harm · D February 7, 2025 · found via complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected February 19, 2025 · Resident Assessment and Care Planning
-
Potential for harm · E February 7, 2025 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected February 19, 2025 · Resident Assessment and Care Planning
-
Potential for harm · D December 12, 2024
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Corrected February 5, 2025 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · E December 12, 2024
Ensure each resident receives an accurate assessment.
Corrected February 5, 2025 · Resident Assessment and Care Planning
-
Potential for harm · E December 12, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected February 5, 2025 · Resident Assessment and Care Planning
-
Potential for harm · E December 12, 2024
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected February 5, 2025 · Resident Assessment and Care Planning
-
Potential for harm · D December 12, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected February 5, 2025 · Quality of Life and Care
-
Potential for harm · E December 12, 2024
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected February 5, 2025 · Quality of Life and Care
-
Potential for harm · F December 12, 2024
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected February 5, 2025 · Pharmacy Service
-
Potential for harm · D December 12, 2024
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected February 5, 2025 · Pharmacy Service
-
Potential for harm · E December 12, 2024
Ensure medication error rates are not 5 percent or greater.
Corrected February 5, 2025 · Pharmacy Service
-
Potential for harm · E December 12, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected February 5, 2025 · Pharmacy Service
-
Potential for harm · F December 12, 2024
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Corrected February 5, 2025 · Nutrition and Dietary
-
Potential for harm · F December 12, 2024
Have a plan that describes the process for conducting QAPI and QAA activities.
Corrected February 5, 2025 · Administration
-
Potential for harm · F December 12, 2024
Provide and implement an infection prevention and control program.
Corrected February 5, 2025 · Infection Control
-
Potential for harm · F December 12, 2024
Implement a program that monitors antibiotic use.
Corrected February 5, 2025 · Infection Control
-
Potential for harm · E December 12, 2024
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected February 5, 2025 · Infection Control
-
Potential for harm · E December 12, 2024
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Corrected February 5, 2025 · Infection Control
-
No harm found · C December 12, 2024
Post nurse staffing information every day.
Corrected February 5, 2025 · Nursing and Physician Services
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| November 15, 2024 | Fine | $34,398 |
Better-scoring options nearby
No better-scoring facility within 25 miles in the current data. See the whole state.
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.
Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 325044 · certified since December 16, 1985. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.