Southern Oaks Therapy and Living Center
3350 Bonnie View Rd · Dallas, TX · 75216 · 4693204400
150 certified beds For profit - Corporation
Why this verdict
- Staffing levels are well below research benchmarks for safe care.
- No federal fines or payment denials in CMS’s 3-year window.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 3 of 5 Staffing: 1 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | — | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | — | 0.55–0.75 |
| Weekend hours / resident-day | — | ≈ weekday level |
| Nursing turnover / year | — | median 45% |
| Fines (3-yr window) | none |
Inspection citations (19 in the current record)
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Potential for harm · E April 21, 2026 · found via complaint
Provide and implement an infection prevention and control program.
Corrected May 9, 2026 · Infection Control
-
Potential for harm · E February 15, 2026 · found via complaint
Reasonably accommodate the needs and preferences of each resident.
Corrected March 2, 2026 · Resident Rights
-
Potential for harm · D February 15, 2026 · found via complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected March 2, 2026 · Pharmacy Service
-
Potential for harm · D February 6, 2026 · found via complaint
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Corrected February 23, 2026 · Resident Rights
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Potential for harm · E January 14, 2026 · found via complaint
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected January 23, 2026 · Quality of Life and Care
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Potential for harm · E September 10, 2025
Keep residents' personal and medical records private and confidential.
Corrected September 30, 2025 · Resident Rights
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Potential for harm · E September 10, 2025
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected September 30, 2025 · Resident Rights
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Potential for harm · E September 10, 2025 · found via complaint
Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
Corrected September 30, 2025 · Resident Rights
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Potential for harm · D May 20, 2025 · found via complaint
Provide and implement an infection prevention and control program.
Corrected May 21, 2025 · Infection Control
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Potential for harm · D April 23, 2025 · found via complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected May 9, 2025 · Resident Rights
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Potential for harm · D April 23, 2025 · found via complaint
Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
Corrected May 9, 2025 · Quality of Life and Care
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Potential for harm · D August 8, 2024
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected October 31, 2024 · Resident Assessment and Care Planning
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Potential for harm · D August 8, 2024
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected September 7, 2024 · Resident Assessment and Care Planning
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Potential for harm · E August 8, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected September 7, 2024 · Quality of Life and Care
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Potential for harm · E August 8, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected September 7, 2024 · Pharmacy Service
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Potential for harm · E August 8, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected September 7, 2024 · Nutrition and Dietary
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Potential for harm · E August 8, 2024
Provide and implement an infection prevention and control program.
Corrected September 7, 2024 · Infection Control
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Potential for harm · E August 8, 2024
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected September 7, 2024 · Environmental
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Potential for harm · F August 8, 2024
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Corrected September 7, 2024 · Environmental
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 745056 · certified since November 18, 2024. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.