Southbridge Rehabilitation & Health Care Center
84 Chapin Street · Southbridge, MA · 01550 · 7744371166
144 certified beds For profit - Corporation Chain: Athena Healthcare Systems
- No federal fines or payment denials in CMS’s 3-year window.
The composite number cleared 71 points, but Recommended is gated: inspection record below the Recommended bar. That rule is part of the published method.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
Cited under the freedom-from-abuse rule
Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
RN staffing in the bottom 10% nationally
0.20 registered-nurse hours per resident per day, vs a 0.58 national median and 0.75 benchmark.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 2 of 5 Staffing: 2 of 5 Quality measures: 1 of 5
| Total nurse hours / resident-day | 3.17 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.20 | 0.55–0.75 |
| Weekend hours / resident-day | 2.85 | ≈ weekday level |
| Nursing turnover / year | 36% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (43 in the current record)
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Potential for harm · D December 18, 2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected January 27, 2025 · Resident Rights
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Potential for harm · E December 18, 2024
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected January 27, 2025 · Resident Rights
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Potential for harm · D December 18, 2024
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected January 27, 2025 · Resident Rights
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Potential for harm · E December 18, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected January 27, 2025 · Resident Assessment and Care Planning
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Potential for harm · D December 18, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Corrected January 27, 2025 · Quality of Life and Care
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Potential for harm · D December 18, 2024
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected January 27, 2025 · Pharmacy Service
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Potential for harm · D December 18, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected January 27, 2025 · Pharmacy Service
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Potential for harm · E December 18, 2024
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected January 27, 2025 · Resident Assessment and Care Planning
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Potential for harm · D December 18, 2024
Implement a program that monitors antibiotic use.
Corrected January 27, 2025 · Infection Control
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Potential for harm · D December 18, 2024
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected January 27, 2025 · Infection Control
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Potential for harm · D December 18, 2024
Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
Corrected January 27, 2025 · Environmental
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No harm found · B December 18, 2024
Ensure each resident receives an accurate assessment.
Corrected January 27, 2025 · Resident Assessment and Care Planning
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No harm found · B December 18, 2024
Post nurse staffing information every day.
Corrected January 27, 2025 · Nursing and Physician Services
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Potential for harm · D December 3, 2024 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected January 10, 2025 · Resident Rights
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Potential for harm · D October 25, 2023
Keep residents' personal and medical records private and confidential.
Corrected December 3, 2023 · Resident Rights
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Potential for harm · D October 25, 2023
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Corrected December 3, 2023 · Resident Rights
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Potential for harm · D October 25, 2023
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected December 3, 2023 · Resident Rights
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Potential for harm · D October 25, 2023
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Corrected December 3, 2023 · Resident Rights
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Potential for harm · E October 25, 2023
Ensure each resident receives an accurate assessment.
Corrected December 3, 2023 · Resident Assessment and Care Planning
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Potential for harm · D October 25, 2023
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Corrected December 3, 2023 · Quality of Life and Care
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Potential for harm · D October 25, 2023
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected December 3, 2023 · Quality of Life and Care
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Potential for harm · E October 25, 2023
Ensure that the resident and his/her doctor meet face-to-face at all required visits.
Corrected December 3, 2023 · Nursing and Physician Services
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Potential for harm · D October 25, 2023
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected December 3, 2023 · Pharmacy Service
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Potential for harm · D October 25, 2023
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected December 3, 2023 · Pharmacy Service
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Potential for harm · E October 25, 2023
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected December 3, 2023 · Pharmacy Service
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.
Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 225293 · certified since January 2, 1987. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.