South Coast Post Acute

1030 W Warner Ave · Santa Ana, CA · 92707 · 7145466450

255 certified beds For profit - Limited Liability company Chain: Windsor

Why this verdict

  • Carries CMS’s abuse warning icon.
  • Inspection record is far worse than the national median (deficiency count and severity).
  • No federal fines or payment denials in CMS’s 3-year window.
  • Inspection results have improved across recent cycles.

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Red flags

CMS abuse warning

CMS flags this facility with its abuse icon: cited for abuse that caused harm in the past year, or potential harm in the past two years.

Cited under the freedom-from-abuse rule

Cited 4 times under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.

Score breakdown

Inspection record 30% of score 37
Serious harm & abuse 20% 80
Staffing 20% 70
Federal penalties 15% 100
Trend 10% 76
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 2 of 5 Inspections: 2 of 5 Staffing: 4 of 5 Quality measures: 4 of 5

Total nurse hours / resident-day3.493.48 min · 4.1 strong
RN hours / resident-day0.540.55–0.75
Weekend hours / resident-day3.25≈ weekday level
Nursing turnover / year25%median 45%
Fines (3-yr window)none

Inspection citations (92 in the current record)

  • Potential for harm · D October 29, 2025 · found via complaint

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected November 4, 2025 · Resident Assessment and Care Planning

  • Potential for harm · D September 24, 2025 · found via complaint

    Respond appropriately to all alleged violations.

    Corrected September 26, 2025 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D August 7, 2025 · found via complaint

    Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.

    Corrected August 12, 2025 · Resident Rights

  • No harm found · B August 7, 2025 · found via complaint

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Corrected August 22, 2025 · Resident Assessment and Care Planning

  • Potential for harm · D July 15, 2025 · found via complaint

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Corrected July 16, 2025 · Freedom from Abuse, Neglect, and Exploitation

  • No harm found · B July 15, 2025 · found via complaint

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Corrected July 16, 2025 · Resident Assessment and Care Planning

  • Potential for harm · D June 6, 2025 · found via complaint

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Corrected June 11, 2025 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D June 6, 2025 · found via complaint

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Corrected June 11, 2025 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D June 6, 2025 · found via complaint

    Respond appropriately to all alleged violations.

    Corrected June 11, 2025 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D June 6, 2025 · found via complaint

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Corrected June 11, 2025 · Resident Assessment and Care Planning

  • Potential for harm · D June 6, 2025 · found via complaint

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected June 11, 2025 · Quality of Life and Care

  • Potential for harm · D February 28, 2025

    Ensure that residents are fully informed and understand their health status, care and treatments.

    Corrected March 12, 2025 · Resident Rights

  • Potential for harm · D February 28, 2025

    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Corrected March 12, 2025 · Resident Rights

  • Potential for harm · D February 28, 2025

    PASARR screening for Mental disorders or Intellectual Disabilities

    Corrected March 12, 2025 · Resident Assessment and Care Planning

  • Potential for harm · D February 28, 2025

    Provide activities to meet all resident's needs.

    Corrected March 12, 2025 · Quality of Life and Care

  • Potential for harm · D February 28, 2025

    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Corrected March 12, 2025 · Quality of Life and Care

  • Potential for harm · E February 28, 2025

    Provide for the safe, appropriate administration of IV fluids for a resident when needed.

    Corrected March 12, 2025 · Quality of Life and Care

  • Potential for harm · D February 28, 2025

    Provide safe and appropriate respiratory care for a resident when needed.

    Corrected March 12, 2025 · Quality of Life and Care

  • Potential for harm · D February 28, 2025

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Corrected March 12, 2025 · Pharmacy Service

  • Potential for harm · D February 28, 2025

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Corrected March 12, 2025 · Pharmacy Service

  • Potential for harm · D February 28, 2025

    Ensure medication error rates are not 5 percent or greater.

    Corrected March 12, 2025 · Pharmacy Service

  • Potential for harm · D February 28, 2025

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Corrected March 12, 2025 · Pharmacy Service

  • Potential for harm · D February 28, 2025

    Dispose of garbage and refuse properly.

    Corrected March 12, 2025 · Nutrition and Dietary

  • Potential for harm · D February 28, 2025

    Provide and implement an infection prevention and control program.

    Corrected March 12, 2025 · Infection Control

  • Potential for harm · E February 28, 2025 · found via complaint

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected March 12, 2025 · Nutrition and Dietary

Showing the 25 most recent. The Safety Report includes every citation with full findings.

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 055653 · certified since June 1, 1974. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.