Smoky Ridge Health and Rehabilitation

310 Pensacola Road · Burnsville, NC · 28714 · 8286829759

140 certified beds For profit - Limited Liability company Chain: Brighton Healthcare

  • Inspection results have improved across recent cycles.

The complete Safety Report — $19

Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.

Get the Safety Report

Red flags

1 abuse-related citation at the actual-harm level

Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.

Score breakdown

Inspection record 30% of score 57
Serious harm & abuse 20% 84
Staffing 20% 67
Federal penalties 15% 64
Trend 10% 90
Context 5% 75

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 2 of 5 Inspections: 2 of 5 Staffing: 3 of 5 Quality measures: 2 of 5

Total nurse hours / resident-day3.293.48 min · 4.1 strong
RN hours / resident-day0.790.55–0.75
Weekend hours / resident-day3.01≈ weekday level
Nursing turnover / year48%median 45%
Fines (3-yr window)1 · $59,631

Inspection citations (22 in the current record)

  • Potential for harm · D March 20, 2025

    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Corrected April 14, 2025 · Resident Rights

  • Potential for harm · D March 20, 2025

    Ensure each resident receives an accurate assessment.

    Corrected April 14, 2025 · Resident Assessment and Care Planning

  • Potential for harm · D March 20, 2025

    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Corrected April 14, 2025 · Resident Assessment and Care Planning

  • Potential for harm · D March 20, 2025

    Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.

    Corrected April 14, 2025 · Resident Assessment and Care Planning

  • Potential for harm · D March 20, 2025 · found via complaint

    Protect each resident from the wrongful use of the resident's belongings or money.

    Corrected December 12, 2024 · Freedom from Abuse, Neglect, and Exploitation

  • Actual harm · G March 20, 2024 · found via complaint

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Corrected April 5, 2024 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D December 1, 2023 · found via complaint

    Keep residents' personal and medical records private and confidential.

    Corrected January 1, 2024 · Resident Rights

  • Potential for harm · E December 1, 2023 · found via complaint

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Corrected January 1, 2024 · Resident Rights

  • Potential for harm · D December 1, 2023 · found via complaint

    Ensure each resident receives an accurate assessment.

    Corrected January 1, 2024 · Resident Assessment and Care Planning

  • Potential for harm · E December 1, 2023 · found via complaint

    PASARR screening for Mental disorders or Intellectual Disabilities

    Corrected January 1, 2024 · Resident Assessment and Care Planning

  • Potential for harm · D December 1, 2023 · found via complaint

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected January 1, 2024 · Resident Assessment and Care Planning

  • Potential for harm · E December 1, 2023 · found via complaint

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Corrected January 1, 2024 · Quality of Life and Care

  • Potential for harm · D December 1, 2023 · found via complaint

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected January 1, 2024 · Quality of Life and Care

  • Potential for harm · E December 1, 2023 · found via complaint

    Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.

    Corrected January 1, 2024 · Nursing and Physician Services

  • Potential for harm · E December 1, 2023 · found via complaint

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Corrected January 1, 2024 · Pharmacy Service

  • Potential for harm · E December 1, 2023 · found via complaint

    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

    Corrected January 1, 2024 · Nutrition and Dietary

  • Potential for harm · F December 1, 2023 · found via complaint

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected January 1, 2024 · Nutrition and Dietary

  • Potential for harm · F December 1, 2023 · found via complaint

    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

    Corrected January 1, 2024 · Administration

  • Potential for harm · F December 1, 2023 · found via complaint

    Provide and implement an infection prevention and control program.

    Corrected January 1, 2024 · Infection Control

  • No harm found · B December 1, 2023 · found via complaint

    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Corrected January 1, 2024 · Nutrition and Dietary

  • Potential for harm · D June 27, 2023 · found via complaint

    Provide safe and appropriate respiratory care for a resident when needed.

    Corrected June 30, 2023 · Quality of Life and Care

  • Potential for harm · D June 8, 2022

    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Corrected July 6, 2022 · Resident Rights

Federal penalties

DateTypeAmount / length
March 20, 2024Fine$59,631

Family & resident reviews — a separate signal, never mixed into the score

No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.

Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.

Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 345305 · certified since June 29, 1989. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.