Sistersville Center
201 Wood Street · Sistersville, WV · 26175 · 3046521032
68 certified beds For profit - Corporation Chain: Genesis Healthcare
Why this verdict
- Inspection record is far worse than the national median (deficiency count and severity).
- Inspection results have improved across recent cycles.
Red flags
4 immediate-jeopardy citations in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
4 abuse-related citations at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 1 of 5 Staffing: 2 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 3.05 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.69 | 0.55–0.75 |
| Weekend hours / resident-day | 2.81 | ≈ weekday level |
| Nursing turnover / year | 36% | median 45% |
| Fines (3-yr window) | 1 · $38,255 |
Inspection citations (74 in the current record)
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Potential for harm · E April 3, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected May 6, 2025 · Resident Rights
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Potential for harm · D April 3, 2025
Reasonably accommodate the needs and preferences of each resident.
Corrected May 6, 2025 · Resident Rights
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Potential for harm · E April 3, 2025
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected May 6, 2025 · Resident Rights
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Potential for harm · D April 3, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected May 6, 2025 · Resident Rights
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Potential for harm · D April 3, 2025
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Corrected May 6, 2025 · Resident Rights
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Potential for harm · D April 3, 2025
Ensure each resident receives an accurate assessment.
Corrected May 6, 2025 · Resident Assessment and Care Planning
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Potential for harm · E April 3, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected May 6, 2025 · Resident Assessment and Care Planning
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Potential for harm · E April 3, 2025
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected May 6, 2025 · Resident Assessment and Care Planning
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Potential for harm · E April 3, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected May 6, 2025 · Quality of Life and Care
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Potential for harm · D April 3, 2025
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected May 6, 2025 · Quality of Life and Care
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Potential for harm · D April 3, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected May 6, 2025 · Quality of Life and Care
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Potential for harm · E April 3, 2025
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected May 6, 2025 · Nursing and Physician Services
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Potential for harm · E April 3, 2025
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected May 6, 2025 · Nutrition and Dietary
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Potential for harm · E April 3, 2025
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected May 6, 2025 · Nutrition and Dietary
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Potential for harm · E April 3, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected May 6, 2025 · Nutrition and Dietary
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Potential for harm · F April 3, 2025
Dispose of garbage and refuse properly.
Corrected May 6, 2025 · Nutrition and Dietary
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Potential for harm · E April 3, 2025
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected May 6, 2025 · Resident Assessment and Care Planning
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Potential for harm · F April 3, 2025
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Corrected May 6, 2025 · Administration
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Potential for harm · E April 3, 2025
Provide and implement an infection prevention and control program.
Corrected May 6, 2025 · Infection Control
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Potential for harm · D April 3, 2025
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected May 6, 2025 · Infection Control
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Potential for harm · D October 8, 2024 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected November 14, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D October 8, 2024 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected November 14, 2024 · Resident Assessment and Care Planning
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Potential for harm · D October 8, 2024 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected November 14, 2024 · Quality of Life and Care
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Potential for harm · D October 8, 2024 · found via complaint
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected November 14, 2024 · Pharmacy Service
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Potential for harm · E April 2, 2024 · found via complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected April 30, 2024 · Resident Rights
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| February 14, 2024 | Fine | $38,255 |
Better-scoring options nearby
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 515131 · certified since August 31, 1994. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.