Sistersville Center

201 Wood Street · Sistersville, WV · 26175 · 3046521032

68 certified beds For profit - Corporation Chain: Genesis Healthcare

Why this verdict

  • Inspection record is far worse than the national median (deficiency count and severity).
  • Inspection results have improved across recent cycles.

Red flags

4 immediate-jeopardy citations in prior inspection cycles

Serious past findings — check whether the underlying problems were fixed and stayed fixed.

4 abuse-related citations at the actual-harm level

Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.

Score breakdown

Inspection record 30% of score 17
Serious harm & abuse 20% 54
Staffing 20% 64
Federal penalties 15% 67
Trend 10% 89
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 1 of 5 Inspections: 1 of 5 Staffing: 2 of 5 Quality measures: 3 of 5

Total nurse hours / resident-day3.053.48 min · 4.1 strong
RN hours / resident-day0.690.55–0.75
Weekend hours / resident-day2.81≈ weekday level
Nursing turnover / year36%median 45%
Fines (3-yr window)1 · $38,255

Inspection citations (74 in the current record)

  • Potential for harm · E April 3, 2025

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Corrected May 6, 2025 · Resident Rights

  • Potential for harm · D April 3, 2025

    Reasonably accommodate the needs and preferences of each resident.

    Corrected May 6, 2025 · Resident Rights

  • Potential for harm · E April 3, 2025

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Corrected May 6, 2025 · Resident Rights

  • Potential for harm · D April 3, 2025

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Corrected May 6, 2025 · Resident Rights

  • Potential for harm · D April 3, 2025

    Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

    Corrected May 6, 2025 · Resident Rights

  • Potential for harm · D April 3, 2025

    Ensure each resident receives an accurate assessment.

    Corrected May 6, 2025 · Resident Assessment and Care Planning

  • Potential for harm · E April 3, 2025

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected May 6, 2025 · Resident Assessment and Care Planning

  • Potential for harm · E April 3, 2025

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Corrected May 6, 2025 · Resident Assessment and Care Planning

  • Potential for harm · E April 3, 2025

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Corrected May 6, 2025 · Quality of Life and Care

  • Potential for harm · D April 3, 2025

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Corrected May 6, 2025 · Quality of Life and Care

  • Potential for harm · D April 3, 2025

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected May 6, 2025 · Quality of Life and Care

  • Potential for harm · E April 3, 2025

    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Corrected May 6, 2025 · Nursing and Physician Services

  • Potential for harm · E April 3, 2025

    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Corrected May 6, 2025 · Nutrition and Dietary

  • Potential for harm · E April 3, 2025

    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Corrected May 6, 2025 · Nutrition and Dietary

  • Potential for harm · E April 3, 2025

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected May 6, 2025 · Nutrition and Dietary

  • Potential for harm · F April 3, 2025

    Dispose of garbage and refuse properly.

    Corrected May 6, 2025 · Nutrition and Dietary

  • Potential for harm · E April 3, 2025

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Corrected May 6, 2025 · Resident Assessment and Care Planning

  • Potential for harm · F April 3, 2025

    Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

    Corrected May 6, 2025 · Administration

  • Potential for harm · E April 3, 2025

    Provide and implement an infection prevention and control program.

    Corrected May 6, 2025 · Infection Control

  • Potential for harm · D April 3, 2025

    Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Corrected May 6, 2025 · Infection Control

  • Potential for harm · D October 8, 2024 · found via complaint

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Corrected November 14, 2024 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D October 8, 2024 · found via complaint

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected November 14, 2024 · Resident Assessment and Care Planning

  • Potential for harm · D October 8, 2024 · found via complaint

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Corrected November 14, 2024 · Quality of Life and Care

  • Potential for harm · D October 8, 2024 · found via complaint

    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Corrected November 14, 2024 · Pharmacy Service

  • Potential for harm · E April 2, 2024 · found via complaint

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Corrected April 30, 2024 · Resident Rights

Showing the 25 most recent. The Safety Report includes every citation with full findings.

Federal penalties

DateTypeAmount / length
February 14, 2024Fine$38,255

Family & resident reviews — a separate signal, never mixed into the score

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 515131 · certified since August 31, 1994. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.