Shoreline Healthcare Center
4029 East Anaheim Street · Long Beach, CA · 90804 · 5624944421
75 certified beds For profit - Corporation Chain: The Ensign Group
Why this verdict
- Carries CMS’s abuse warning icon.
- Inspection record is far worse than the national median (deficiency count and severity).
- Inspection results are getting worse cycle over cycle, not better.
- 3 citations involved actual harm to residents.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
CMS abuse warning
CMS flags this facility with its abuse icon: cited for abuse that caused harm in the past year, or potential harm in the past two years.
1 abuse-related citation at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
3 actual-harm citations in the most recent cycle
Inspectors found deficiencies that caused real harm to residents, beyond potential-harm paperwork findings.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 1 of 5 Staffing: 3 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 4.24 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.45 | 0.55–0.75 |
| Weekend hours / resident-day | 3.33 | ≈ weekday level |
| Nursing turnover / year | 50% | median 45% |
| Fines (3-yr window) | 1 · $41,629 |
Inspection citations (62 in the current record)
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Potential for harm · D April 27, 2026 · found via complaint
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Corrected May 14, 2026 · Resident Rights
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Potential for harm · D February 17, 2026 · found via complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected March 2, 2026 · Resident Rights
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Potential for harm · E February 17, 2026 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected March 2, 2026 · Quality of Life and Care
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Potential for harm · D May 2, 2025 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected May 16, 2025 · Quality of Life and Care
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Actual harm · G April 18, 2025
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected May 13, 2025 · Quality of Life and Care
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Actual harm · G April 18, 2025
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected May 13, 2025 · Quality of Life and Care
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Actual harm · G April 18, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected May 13, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E April 18, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected May 13, 2025 · Resident Rights
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Potential for harm · E April 18, 2025
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected May 13, 2025 · Resident Rights
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Potential for harm · E April 18, 2025
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Corrected May 13, 2025 · Resident Rights
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Potential for harm · E April 18, 2025
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected May 13, 2025 · Resident Rights
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Potential for harm · E April 18, 2025
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected May 13, 2025 · Resident Rights
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Potential for harm · D April 18, 2025
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Corrected May 13, 2025 · Resident Rights
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Potential for harm · E April 18, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected May 13, 2025 · Resident Assessment and Care Planning
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Potential for harm · E April 18, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected May 13, 2025 · Quality of Life and Care
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Potential for harm · D April 18, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected May 13, 2025 · Quality of Life and Care
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Potential for harm · D April 18, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Corrected May 13, 2025 · Quality of Life and Care
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Potential for harm · D April 18, 2025
Ensure that the resident and his/her doctor meet face-to-face at all required visits.
Corrected May 13, 2025 · Nursing and Physician Services
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Potential for harm · E April 18, 2025
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected May 13, 2025 · Nursing and Physician Services
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Potential for harm · E April 18, 2025
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Corrected May 13, 2025 · Quality of Life and Care
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Potential for harm · E April 18, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected May 13, 2025 · Pharmacy Service
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Potential for harm · D April 18, 2025
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected May 13, 2025 · Pharmacy Service
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Potential for harm · E April 18, 2025
Ensure medication error rates are not 5 percent or greater.
Corrected May 13, 2025 · Pharmacy Service
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Potential for harm · E April 18, 2025
Ensure that residents are free from significant medication errors.
Corrected May 13, 2025 · Pharmacy Service
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Potential for harm · E April 18, 2025
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected May 13, 2025 · Nutrition and Dietary
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| April 18, 2025 | Fine | $41,629 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 055353 · certified since January 1, 1967. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.