Shoreland Health Care and Retirement Center Inc
200 Flower-Pridgen Drive · Whiteville, NC · 28472 · 9106424300
89 certified beds For profit - Limited Liability company Chain: Liberty Senior Living
Why this verdict
- Inspection results are getting worse cycle over cycle, not better.
- Cleaner inspection record than most facilities nationally.
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Red flags
74% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 4 of 5 Staffing: 1 of 5 Quality measures: 2 of 5
| Total nurse hours / resident-day | 3.27 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.36 | 0.55–0.75 |
| Weekend hours / resident-day | 2.99 | ≈ weekday level |
| Nursing turnover / year | 74% | median 45% |
| Fines (3-yr window) | 1 · $5,077 |
Inspection citations (10 in the current record)
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Potential for harm · D February 26, 2026
Provide routine and 24-hour emergency dental care for each resident.
Corrected March 20, 2026 · Quality of Life and Care
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Potential for harm · D February 26, 2026
Provide and implement an infection prevention and control program.
Corrected March 20, 2026 · Infection Control
-
Potential for harm · D February 26, 2026 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected March 20, 2026 · Quality of Life and Care
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Potential for harm · D February 26, 2026 · found via complaint
Ensure medication error rates are not 5 percent or greater.
Corrected March 20, 2026 · Pharmacy Service
-
Potential for harm · D December 19, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected November 15, 2024 · Quality of Life and Care
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Potential for harm · D October 19, 2023
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected November 6, 2023 · Pharmacy Service
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Potential for harm · D October 19, 2023
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Corrected November 6, 2023 · Administration
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No harm found · B October 19, 2023
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Corrected November 6, 2023 · Resident Assessment and Care Planning
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No harm found · B October 19, 2023
Assure that each resident’s assessment is updated at least once every 3 months.
Corrected November 6, 2023 · Resident Assessment and Care Planning
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No harm found · B October 19, 2023
Ensure each resident receives an accurate assessment.
Corrected November 6, 2023 · Resident Assessment and Care Planning
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| December 19, 2024 | Fine | $5,077 |
Better-scoring options nearby
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 345397 · certified since September 10, 1991. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.