Shields Richmond Nursing Center
1919 Cutting Blvd · Richmond, CA · 94804 · 5102338513
84 certified beds For profit - Corporation
Why this verdict
- Inspection record is far worse than the national median (deficiency count and severity).
- Staffing hours comfortably above national benchmarks.
- No federal fines or payment denials in CMS’s 3-year window.
- Inspection results have improved across recent cycles.
The composite number cleared 78 points, but Recommended is gated: inspection record below the Recommended bar. That rule is part of the published method.
Red flags
Cited under the freedom-from-abuse rule
Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 4 of 5 Inspections: 2 of 5 Staffing: 5 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 4.10 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 1.28 | 0.55–0.75 |
| Weekend hours / resident-day | 3.84 | ≈ weekday level |
| Nursing turnover / year | 19% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (43 in the current record)
-
Potential for harm · D March 10, 2026 · found via complaint
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Corrected April 10, 2026 · Resident Rights
-
Potential for harm · D March 10, 2026 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected April 10, 2026 · Quality of Life and Care
-
Potential for harm · D March 10, 2026 · found via complaint
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected April 10, 2026 · Nutrition and Dietary
-
Potential for harm · E April 17, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected May 14, 2025 · Quality of Life and Care
-
Potential for harm · E April 17, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected May 14, 2025 · Quality of Life and Care
-
Potential for harm · D April 17, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected May 14, 2025 · Quality of Life and Care
-
Potential for harm · D April 17, 2025
Provide enough food/fluids to maintain a resident's health.
Corrected May 14, 2025 · Quality of Life and Care
-
Potential for harm · D April 17, 2025
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected May 14, 2025 · Nursing and Physician Services
-
Potential for harm · D April 17, 2025
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected May 14, 2025 · Pharmacy Service
-
Potential for harm · E April 17, 2025
Ensure medication error rates are not 5 percent or greater.
Corrected May 14, 2025 · Pharmacy Service
-
Potential for harm · E April 17, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected May 14, 2025 · Pharmacy Service
-
Potential for harm · E April 17, 2025
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Corrected May 14, 2025 · Nutrition and Dietary
-
Potential for harm · E April 17, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected May 14, 2025 · Nutrition and Dietary
-
Potential for harm · D April 17, 2025
Provide and implement an infection prevention and control program.
Corrected May 14, 2025 · Infection Control
-
Potential for harm · D April 17, 2025
Implement a program that monitors antibiotic use.
Corrected May 14, 2025 · Infection Control
-
No harm found · B April 17, 2025
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Corrected May 14, 2025 · Environmental
-
Potential for harm · D December 11, 2024 · found via complaint
Provide and implement an infection prevention and control program.
Corrected December 31, 2024 · Infection Control
-
Potential for harm · D July 18, 2024 · found via complaint
Provide or obtain dental services for each resident.
Corrected August 9, 2024 · Quality of Life and Care
-
Potential for harm · D March 7, 2024 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected April 12, 2024 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D December 8, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected January 8, 2024 · Resident Assessment and Care Planning
-
Potential for harm · E December 8, 2023
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected January 8, 2024 · Resident Assessment and Care Planning
-
Potential for harm · D December 8, 2023
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected January 8, 2024 · Quality of Life and Care
-
Potential for harm · D December 8, 2023
Provide enough food/fluids to maintain a resident's health.
Corrected January 8, 2024 · Quality of Life and Care
-
Potential for harm · D December 8, 2023
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Corrected January 8, 2024 · Quality of Life and Care
-
Potential for harm · F December 8, 2023
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Corrected January 8, 2024 · Nutrition and Dietary
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.
Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 055292 · certified since September 1, 1967. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.