Shannondale of Maryville Health Care Center
803 Shannondale Way · Maryville, TN · 37803 · 8659824599
44 certified beds Non profit - Corporation Part of a CCRC
Why this verdict
- Inspection results are getting worse cycle over cycle, not better.
- Staffing hours comfortably above national benchmarks.
- No federal fines or payment denials in CMS’s 3-year window.
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Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
63% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
No standard inspection in over 2 years
The inspection record here is older than usual — conditions may have changed since.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 4 of 5 Inspections: 3 of 5 Staffing: 4 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 4.43 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.91 | 0.55–0.75 |
| Weekend hours / resident-day | 4.18 | ≈ weekday level |
| Nursing turnover / year | 63% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (10 in the current record)
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Potential for harm · D September 4, 2025 · found via complaint
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected September 25, 2025 · Resident Rights
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Potential for harm · D September 4, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected September 25, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D September 4, 2025 · found via complaint
Respond appropriately to all alleged violations.
Corrected September 25, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D July 7, 2022
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Corrected August 21, 2022 · Resident Assessment and Care Planning
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Potential for harm · F July 7, 2022
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected August 21, 2022 · Nutrition and Dietary
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Potential for harm · E August 21, 2019
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected September 12, 2019 · Quality of Life and Care
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Potential for harm · D September 26, 2018
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected November 1, 2018 · Resident Assessment and Care Planning
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Potential for harm · D September 26, 2018
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected November 1, 2018 · Quality of Life and Care
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Potential for harm · D September 26, 2018
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected November 1, 2018 · Pharmacy Service
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Potential for harm · F September 26, 2018
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected November 1, 2018 · Nutrition and Dietary
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 445472 · certified since July 7, 2003. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.