Shaker Place Rehabilitation and Nursing Center
780 Albany Shaker Road · Albany, NY · 12211 · 5188692231
250 certified beds Government - County
Why this verdict
- Carries CMS’s abuse warning icon.
- Inspection results are getting worse cycle over cycle, not better.
- No federal fines or payment denials in CMS’s 3-year window.
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Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
CMS abuse warning
CMS flags this facility with its abuse icon: cited for abuse that caused harm in the past year, or potential harm in the past two years.
Cited under the freedom-from-abuse rule
Cited 2 times under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
Weekends run noticeably short-staffed
Weekend staffing is 46% of the overall level. Visit on a Saturday or Sunday before deciding.
No standard inspection in over 2 years
The inspection record here is older than usual — conditions may have changed since.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 2 of 5 Staffing: 1 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.22 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.40 | 0.55–0.75 |
| Weekend hours / resident-day | 1.49 | ≈ weekday level |
| Nursing turnover / year | — | median 45% |
| Fines (3-yr window) | none |
Inspection citations (19 in the current record)
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Potential for harm · D April 22, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected April 16, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D April 22, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected June 10, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D April 22, 2025 · found via complaint
Respond appropriately to all alleged violations.
Corrected June 10, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D October 10, 2023 · found via complaint
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected December 6, 2023 · Resident Rights
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Potential for harm · D October 10, 2023 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected December 6, 2023 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D October 10, 2023 · found via complaint
Protect each resident from the wrongful use of the resident's belongings or money.
Corrected December 6, 2023 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D October 10, 2023 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected December 6, 2023 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · F October 10, 2023 · found via complaint
Respond appropriately to all alleged violations.
Corrected October 6, 2023 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D October 10, 2023 · found via complaint
Provide safe and appropriate respiratory care for a resident when needed.
Corrected December 6, 2023 · Quality of Life and Care
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Potential for harm · E October 10, 2023 · found via complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected December 6, 2023 · Pharmacy Service
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Potential for harm · E June 29, 2021
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected July 21, 2021 · Resident Rights
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Potential for harm · D April 30, 2019
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Corrected June 15, 2019 · Resident Rights
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Potential for harm · D April 30, 2019
Ensure each resident receives an accurate assessment.
Corrected June 15, 2019 · Resident Assessment and Care Planning
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Potential for harm · E April 30, 2019
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected June 15, 2019 · Resident Assessment and Care Planning
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Potential for harm · D April 30, 2019
Provide care by qualified persons according to each resident's written plan of care.
Corrected June 15, 2019 · Resident Assessment and Care Planning
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Potential for harm · D April 30, 2019
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected June 15, 2019 · Quality of Life and Care
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Potential for harm · D April 30, 2019
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected July 3, 2019 · Pharmacy Service
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Potential for harm · D April 30, 2019
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected June 15, 2019 · Nutrition and Dietary
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Potential for harm · D April 30, 2019
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Corrected June 15, 2019 · Nutrition and Dietary
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 335425 · certified since November 1, 1974. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.