Serenity Spring Senior Living at Scandia Village
10560 Applewood Rd · Sister Bay, WI · 54234 · 9208542317
50 certified beds For profit - Individual Chain: Continuum Healthcare Part of a CCRC
- No federal fines or payment denials in CMS’s 3-year window.
The composite number cleared 71 points, but Recommended is gated: inspection record below the Recommended bar. That rule is part of the published method.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
69% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 2 of 5 Staffing: 4 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 3.55 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.73 | 0.55–0.75 |
| Weekend hours / resident-day | 3.06 | ≈ weekday level |
| Nursing turnover / year | 69% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (37 in the current record)
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Actual harm · G February 10, 2026 · found via complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected March 7, 2026 · Quality of Life and Care
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Potential for harm · D February 10, 2026 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected March 7, 2026 · Resident Rights
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Potential for harm · E February 10, 2026 · found via complaint
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected March 7, 2026 · Nutrition and Dietary
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Potential for harm · D May 7, 2025
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected June 7, 2025 · Resident Rights
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Potential for harm · D May 7, 2025
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected June 7, 2025 · Resident Rights
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Potential for harm · D May 7, 2025
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Corrected June 7, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E May 7, 2025
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected June 7, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D May 7, 2025
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected June 7, 2025 · Resident Rights
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Potential for harm · D May 7, 2025
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected June 7, 2025 · Resident Assessment and Care Planning
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Potential for harm · D May 7, 2025
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected June 7, 2025 · Resident Assessment and Care Planning
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Potential for harm · D May 7, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected June 7, 2025 · Quality of Life and Care
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Potential for harm · D May 7, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected June 7, 2025 · Pharmacy Service
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Potential for harm · D May 7, 2025
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected June 7, 2025 · Pharmacy Service
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Potential for harm · F May 7, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected June 7, 2025 · Nutrition and Dietary
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Potential for harm · D September 17, 2024 · found via complaint
Respond appropriately to all alleged violations.
Corrected October 17, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D September 17, 2024 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected October 17, 2024 · Quality of Life and Care
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Potential for harm · D September 17, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected October 17, 2024 · Quality of Life and Care
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Potential for harm · D April 24, 2024
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected May 24, 2024 · Resident Rights
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Potential for harm · D April 24, 2024
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected May 24, 2024 · Resident Rights
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Potential for harm · D April 24, 2024
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Corrected May 24, 2024 · Resident Rights
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Potential for harm · D April 24, 2024
Ensure each resident receives an accurate assessment.
Corrected May 24, 2024 · Resident Assessment and Care Planning
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Potential for harm · D April 24, 2024
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected May 24, 2024 · Resident Assessment and Care Planning
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Potential for harm · D April 24, 2024
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected May 24, 2024 · Resident Assessment and Care Planning
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Potential for harm · D April 24, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected May 24, 2024 · Resident Assessment and Care Planning
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Potential for harm · E April 24, 2024
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected May 24, 2024 · Resident Assessment and Care Planning
Showing the 25 most recent. The Safety Report includes every citation with full findings.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 525494 · certified since October 11, 1992. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.