Serenethos Care Center, LLC
22822 Myrtle Street · Hayward, CA · 94541 · 5105374844
36 certified beds For profit - Limited Liability company
- No federal fines or payment denials in CMS’s 3-year window.
- Inspection results have improved across recent cycles.
Red flags
3 immediate-jeopardy citations in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 5 of 5 Inspections: 5 of 5 Staffing: 3 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 3.94 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.47 | 0.55–0.75 |
| Weekend hours / resident-day | 3.69 | ≈ weekday level |
| Nursing turnover / year | 45% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (25 in the current record)
-
Potential for harm · D June 20, 2025
Ensure each resident receives an accurate assessment.
Corrected July 15, 2025 · Resident Assessment and Care Planning
-
Potential for harm · D June 20, 2025
Ensure medication error rates are not 5 percent or greater.
Corrected July 15, 2025 · Pharmacy Service
-
Potential for harm · E June 20, 2025
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Corrected July 15, 2025 · Nutrition and Dietary
-
Potential for harm · D May 10, 2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected June 6, 2024 · Resident Rights
-
Potential for harm · D May 10, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected June 6, 2024 · Quality of Life and Care
-
Potential for harm · E May 10, 2024
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected June 6, 2024 · Pharmacy Service
-
Potential for harm · D May 10, 2024
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected June 6, 2024 · Pharmacy Service
-
Potential for harm · E May 10, 2024
Ensure medication error rates are not 5 percent or greater.
Corrected June 6, 2024 · Pharmacy Service
-
Potential for harm · E May 10, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected June 6, 2024 · Nutrition and Dietary
-
Potential for harm · E May 10, 2024
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Corrected June 6, 2024 · Administration
-
Potential for harm · E May 10, 2024
Provide and implement an infection prevention and control program.
Corrected June 6, 2024 · Infection Control
-
Potential for harm · E May 10, 2024
Keep all essential equipment working safely.
Corrected June 6, 2024 · Environmental
-
Potential for harm · E May 10, 2024
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Corrected June 6, 2024 · Environmental
-
Potential for harm · E May 10, 2024
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Corrected June 6, 2024 · Environmental
-
Immediate jeopardy · J December 16, 2022
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected February 9, 2023 · Nursing and Physician Services
-
Immediate jeopardy · J December 16, 2022
Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
Corrected February 9, 2023 · Nutrition and Dietary
-
Immediate jeopardy · L December 16, 2022
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Corrected February 9, 2023 · Nutrition and Dietary
-
Potential for harm · D December 16, 2022
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected February 9, 2023 · Quality of Life and Care
-
Potential for harm · D December 16, 2022
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected February 9, 2023 · Quality of Life and Care
-
Potential for harm · F December 16, 2022
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Corrected February 9, 2023 · Nutrition and Dietary
-
Potential for harm · F December 16, 2022
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected February 10, 2023 · Nutrition and Dietary
-
Potential for harm · F December 16, 2022
Dispose of garbage and refuse properly.
Corrected February 10, 2023 · Nutrition and Dietary
-
Potential for harm · F December 16, 2022
Provide and implement an infection prevention and control program.
Corrected February 9, 2023 · Infection Control
-
Potential for harm · F December 16, 2022
Keep all essential equipment working safely.
Corrected February 9, 2023 · Environmental
-
No harm found · B December 16, 2022
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Corrected February 9, 2023 · Environmental
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.
Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 555905 · certified since May 16, 2017. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.