Schoenbrunn Healthcare
2594 East High Avenue · New Philadelphia, OH · 44663 · 3303393595
95 certified beds For profit - Limited Liability company Chain: Divine Healthcare Management
Why this verdict
- Inspection record is far worse than the national median (deficiency count and severity).
- Inspection results are getting worse cycle over cycle, not better.
- No federal fines or payment denials in CMS’s 3-year window.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
1 abuse-related citation at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 1 of 5 Staffing: 3 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 3.62 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.81 | 0.55–0.75 |
| Weekend hours / resident-day | 3.25 | ≈ weekday level |
| Nursing turnover / year | 32% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (40 in the current record)
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Potential for harm · D March 26, 2026 · found via complaint
Keep residents' personal and medical records private and confidential.
Corrected April 20, 2026 · Resident Rights
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Potential for harm · F March 26, 2026 · found via complaint
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Corrected April 20, 2026 · Nutrition and Dietary
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Potential for harm · F March 26, 2026 · found via complaint
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected April 20, 2026 · Nutrition and Dietary
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Potential for harm · F March 26, 2026 · found via complaint
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Corrected April 20, 2026 · Nutrition and Dietary
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Potential for harm · D March 26, 2026 · found via complaint
Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Corrected April 20, 2026 · Nutrition and Dietary
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Potential for harm · F March 26, 2026 · found via complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected April 20, 2026 · Nutrition and Dietary
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Potential for harm · D August 4, 2025
Reasonably accommodate the needs and preferences of each resident.
Corrected September 3, 2025 · Resident Rights
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Potential for harm · D August 4, 2025
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected September 3, 2025 · Resident Rights
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Potential for harm · E August 4, 2025
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Corrected September 3, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D August 4, 2025
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected September 3, 2025 · Resident Assessment and Care Planning
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Potential for harm · D August 4, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected September 3, 2025 · Resident Assessment and Care Planning
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Potential for harm · D August 4, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected September 3, 2025 · Quality of Life and Care
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Potential for harm · D August 4, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected September 3, 2025 · Quality of Life and Care
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Potential for harm · D August 4, 2025
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected September 3, 2025 · Quality of Life and Care
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Potential for harm · D August 4, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected September 3, 2025 · Quality of Life and Care
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Potential for harm · D August 4, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Corrected September 3, 2025 · Quality of Life and Care
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Potential for harm · D August 4, 2025
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected September 3, 2025 · Quality of Life and Care
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Potential for harm · F August 4, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected September 3, 2025 · Pharmacy Service
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Potential for harm · F August 4, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected September 3, 2025 · Nutrition and Dietary
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Potential for harm · F August 4, 2025
Provide and implement an infection prevention and control program.
Corrected September 3, 2025 · Infection Control
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Potential for harm · D August 4, 2025
Implement a program that monitors antibiotic use.
Corrected September 3, 2025 · Infection Control
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Potential for harm · D July 1, 2025 · found via complaint
Provide activities to meet all resident's needs.
Corrected July 18, 2025 · Quality of Life and Care
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Potential for harm · E July 1, 2025 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected July 18, 2025 · Resident Assessment and Care Planning
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Actual harm · G October 18, 2024 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected November 4, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E October 18, 2024 · found via complaint
Protect each resident from the wrongful use of the resident's belongings or money.
Corrected November 4, 2024 · Freedom from Abuse, Neglect, and Exploitation
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 365152 · certified since February 27, 1967. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.