San Remo
3550 N Shiloh Rd · Richardson, TX · 75082 · 9722314810
112 certified beds Government - County Chain: Cantex Continuing Care
- No federal fines or payment denials in CMS’s 3-year window.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 5 of 5 Inspections: 4 of 5 Staffing: 3 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.43 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.73 | 0.55–0.75 |
| Weekend hours / resident-day | 3.23 | ≈ weekday level |
| Nursing turnover / year | 49% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (18 in the current record)
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Potential for harm · E April 30, 2026 · found via complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected May 1, 2026 · Nutrition and Dietary
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Potential for harm · D February 19, 2026 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected February 20, 2026 · Resident Rights
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Potential for harm · E February 19, 2026 · found via complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected February 20, 2026 · Resident Rights
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Potential for harm · D December 5, 2024
Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
Corrected January 3, 2025 · Resident Rights
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Potential for harm · D December 5, 2024 · found via complaint
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected January 3, 2025 · Resident Assessment and Care Planning
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Potential for harm · D December 5, 2024 · found via complaint
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected January 3, 2025 · Quality of Life and Care
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Potential for harm · E December 5, 2024 · found via complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected January 3, 2025 · Nutrition and Dietary
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Potential for harm · D December 5, 2024 · found via complaint
Provide and implement an infection prevention and control program.
Corrected January 3, 2025 · Infection Control
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Potential for harm · D March 11, 2024 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected March 12, 2024 · Pharmacy Service
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Potential for harm · D January 30, 2024 · found via complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected January 31, 2024 · Resident Rights
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Potential for harm · D January 30, 2024 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected January 31, 2024 · Resident Assessment and Care Planning
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Potential for harm · D October 12, 2023
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected October 13, 2023 · Pharmacy Service
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Potential for harm · E October 12, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected October 13, 2023 · Nutrition and Dietary
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Potential for harm · D October 12, 2023 · found via complaint
Provide and implement an infection prevention and control program.
Corrected October 13, 2023 · Infection Control
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Potential for harm · D July 19, 2023 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected August 18, 2023 · Quality of Life and Care
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Potential for harm · D July 19, 2023 · found via complaint
Provide appropriate foot care.
Corrected August 18, 2023 · Quality of Life and Care
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Potential for harm · D July 19, 2023 · found via complaint
Provide and implement an infection prevention and control program.
Corrected August 18, 2023 · Infection Control
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Potential for harm · E September 8, 2022
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected September 26, 2022 · Pharmacy Service
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 676256 · certified since June 30, 2010. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.