Salem West Healthcare Center
2511 Bentley Drive · Salem, OH · 44460 · 3303379503
80 certified beds For profit - Corporation Chain: Communicare Health
Why this verdict
- Carries CMS’s abuse warning icon.
- Inspection record is far worse than the national median (deficiency count and severity).
- Inspection results are getting worse cycle over cycle, not better.
Red flags
Special Focus Facility candidate
CMS lists this facility as a candidate for its Special Focus program for persistently poor inspection performance.
CMS abuse warning
CMS flags this facility with its abuse icon: cited for abuse that caused harm in the past year, or potential harm in the past two years.
Cited under the freedom-from-abuse rule
Cited 2 times under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
Medicare/Medicaid payments were denied
CMS refused payment for new admissions for a period — one of its strongest enforcement tools.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 1 of 5 Staffing: 3 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.19 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.74 | 0.55–0.75 |
| Weekend hours / resident-day | 2.92 | ≈ weekday level |
| Nursing turnover / year | 49% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (52 in the current record)
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Potential for harm · D April 30, 2026 · found via complaint
Ensure medication error rates are not 5 percent or greater.
Corrected May 12, 2026 · Pharmacy Service
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Potential for harm · D December 12, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected December 24, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E December 12, 2025 · found via complaint
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected December 24, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D December 12, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected December 24, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D December 12, 2025 · found via complaint
Respond appropriately to all alleged violations.
Corrected December 24, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · F December 12, 2025 · found via complaint
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected December 24, 2025 · Environmental
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Actual harm · G August 25, 2025 · found via complaint
Provide safe, appropriate pain management for a resident who requires such services.
Corrected November 4, 2025 · Quality of Life and Care
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Potential for harm · D August 25, 2025 · found via complaint
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected November 4, 2025 · Resident Rights
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Potential for harm · D August 25, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected December 12, 2025 · Quality of Life and Care
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Potential for harm · E August 25, 2025 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected November 4, 2025 · Resident Assessment and Care Planning
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Potential for harm · E April 29, 2025
Reasonably accommodate the needs and preferences of each resident.
Corrected May 29, 2025 · Resident Rights
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Potential for harm · D April 29, 2025
Ensure residents have reasonable access to and privacy in their use of communication methods.
Corrected May 29, 2025 · Resident Rights
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Potential for harm · D April 29, 2025
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected May 29, 2025 · Resident Rights
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Potential for harm · D April 29, 2025
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected May 29, 2025 · Resident Rights
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Potential for harm · D April 29, 2025
Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide.
Corrected May 29, 2025 · Resident Rights
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Potential for harm · D April 29, 2025
Ensure each resident receives an accurate assessment.
Corrected May 29, 2025 · Resident Assessment and Care Planning
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Potential for harm · D April 29, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected May 29, 2025 · Resident Assessment and Care Planning
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Potential for harm · E April 29, 2025
Provide activities to meet all resident's needs.
Corrected May 29, 2025 · Quality of Life and Care
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Potential for harm · E April 29, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected May 29, 2025 · Quality of Life and Care
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Potential for harm · D April 29, 2025
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected May 29, 2025 · Quality of Life and Care
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Potential for harm · D April 29, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Corrected May 29, 2025 · Quality of Life and Care
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Potential for harm · D April 29, 2025
Ensure that residents are free from significant medication errors.
Corrected May 29, 2025 · Pharmacy Service
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Potential for harm · D April 29, 2025
Provide timely, quality laboratory services/tests to meet the needs of residents.
Corrected May 29, 2025 · Administration
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Potential for harm · F April 29, 2025
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Corrected May 29, 2025 · Administration
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Potential for harm · F April 29, 2025
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Corrected May 29, 2025 · Administration
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| August 25, 2025 | Payment Denial | 89 days |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 366096 · certified since November 1, 1996. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.