Saint Josephs Living Center, Inc.
14 Club Rd · Windham, CT · 06280 · 8604561107
120 certified beds Non profit - Corporation
Why this verdict
- Inspection results are getting worse cycle over cycle, not better.
- No federal fines or payment denials in CMS’s 3-year window.
The composite number cleared 74 points, but Recommended is gated: inspection record below the Recommended bar. That rule is part of the published method.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 3 of 5 Staffing: 4 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 3.87 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.60 | 0.55–0.75 |
| Weekend hours / resident-day | 3.63 | ≈ weekday level |
| Nursing turnover / year | 44% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (22 in the current record)
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Actual harm · G April 1, 2026 · found via complaint
Provide safe, appropriate pain management for a resident who requires such services.
Corrected May 13, 2026 · Quality of Life and Care
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Potential for harm · D April 1, 2026 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected May 13, 2026 · Resident Assessment and Care Planning
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Potential for harm · D December 10, 2024
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Corrected January 21, 2025 · Resident Rights
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Potential for harm · D December 10, 2024
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected January 21, 2025 · Resident Rights
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Potential for harm · D December 10, 2024
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected January 21, 2025 · Quality of Life and Care
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Potential for harm · D December 10, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected January 21, 2025 · Quality of Life and Care
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Potential for harm · D December 10, 2024
Provide enough food/fluids to maintain a resident's health.
Corrected January 21, 2025 · Quality of Life and Care
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Potential for harm · D December 10, 2024
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected January 21, 2025 · Pharmacy Service
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Potential for harm · D December 10, 2024
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Corrected January 21, 2025 · Nutrition and Dietary
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Potential for harm · E December 10, 2024
Provide and implement an infection prevention and control program.
Corrected January 21, 2025 · Infection Control
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Potential for harm · D December 10, 2024
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected January 21, 2025 · Infection Control
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Potential for harm · D July 24, 2024 · found via complaint
Protect each resident from the wrongful use of the resident's belongings or money.
Corrected August 23, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D May 28, 2024 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected July 2, 2024 · Quality of Life and Care
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Potential for harm · D May 28, 2024 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected July 2, 2024 · Resident Assessment and Care Planning
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Potential for harm · D August 31, 2022
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected October 12, 2022 · Resident Assessment and Care Planning
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Potential for harm · D August 31, 2022
Provide enough food/fluids to maintain a resident's health.
Corrected October 12, 2022 · Quality of Life and Care
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Potential for harm · E August 31, 2022
Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
Corrected October 12, 2022 · Nutrition and Dietary
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Potential for harm · E August 31, 2022
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected October 12, 2022 · Nutrition and Dietary
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Potential for harm · D August 31, 2022
Provide and implement an infection prevention and control program.
Corrected October 12, 2022 · Infection Control
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Potential for harm · D November 7, 2019
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected December 13, 2019 · Quality of Life and Care
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Potential for harm · D November 7, 2019
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected December 13, 2019 · Quality of Life and Care
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Potential for harm · D November 7, 2019
Provide and implement an infection prevention and control program.
Corrected December 13, 2019 · Infection Control
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.
Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 075321 · certified since October 12, 1988. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.