Rowlett Health and Rehabilitation Center
9300 Lakeview Pkwy · Rowlett, TX · 75088 · 9724754700
163 certified beds For profit - Limited Liability company Chain: The Ensign Group Hospital-based
- No federal fines or payment denials in CMS’s 3-year window.
- Inspection results have improved across recent cycles.
Red flags
RN staffing in the bottom 10% nationally
0.22 registered-nurse hours per resident per day, vs a 0.58 national median and 0.75 benchmark.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 4 of 5 Staffing: 1 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 3.18 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.22 | 0.55–0.75 |
| Weekend hours / resident-day | 2.90 | ≈ weekday level |
| Nursing turnover / year | 55% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (17 in the current record)
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Potential for harm · D July 24, 2025
Reasonably accommodate the needs and preferences of each resident.
Corrected August 15, 2025 · Resident Rights
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Potential for harm · E July 24, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected August 15, 2025 · Resident Rights
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Potential for harm · D July 24, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Corrected August 15, 2025 · Quality of Life and Care
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Potential for harm · E July 24, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected August 15, 2025 · Nutrition and Dietary
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Potential for harm · D July 24, 2025
Provide and implement an infection prevention and control program.
Corrected August 15, 2025 · Infection Control
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Potential for harm · E June 20, 2024
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected June 26, 2024 · Resident Rights
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Potential for harm · D June 20, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected June 26, 2024 · Quality of Life and Care
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Potential for harm · F June 20, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected June 26, 2024 · Nutrition and Dietary
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Potential for harm · D June 20, 2024 · found via complaint
Reasonably accommodate the needs and preferences of each resident.
Corrected June 26, 2024 · Resident Rights
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Potential for harm · D June 20, 2024 · found via complaint
Provide safe and appropriate respiratory care for a resident when needed.
Corrected June 26, 2024 · Quality of Life and Care
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Potential for harm · D June 20, 2024 · found via complaint
Provide and implement an infection prevention and control program.
Corrected June 26, 2024 · Infection Control
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Potential for harm · E August 21, 2023 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected September 15, 2023 · Resident Assessment and Care Planning
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Potential for harm · D August 21, 2023 · found via complaint
Provide and implement an infection prevention and control program.
Corrected September 15, 2023 · Infection Control
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Potential for harm · E June 27, 2023 · found via complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected July 14, 2023 · Resident Rights
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Potential for harm · D May 10, 2023
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected June 7, 2023 · Pharmacy Service
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Potential for harm · D May 10, 2023
Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Corrected June 7, 2023 · Nutrition and Dietary
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Potential for harm · D May 10, 2023
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected June 7, 2023 · Resident Assessment and Care Planning
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 455904 · certified since December 4, 1990. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.