Rose Haven Nursing Center

740 Nw Hill · Roseburg, OR · 97471 · 5416721631

193 certified beds For profit - Limited Liability company Chain: Volare Health

Why this verdict

  • Federal penalties on record: $33,716 in fines in the last 24 months.
  • Staffing hours comfortably above national benchmarks.

Red flags

No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.

Score breakdown

Inspection record 30% of score 45
Serious harm & abuse 20% 88
Staffing 20% 86
Federal penalties 15% 49
Trend 10% 66
Context 5% 75

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 4 of 5 Inspections: 2 of 5 Staffing: 5 of 5 Quality measures: 5 of 5

Total nurse hours / resident-day4.713.48 min · 4.1 strong
RN hours / resident-day0.760.55–0.75
Weekend hours / resident-day4.26≈ weekday level
Nursing turnover / year37%median 45%
Fines (3-yr window)2 · $85,105

Inspection citations (35 in the current record)

  • Actual harm · G February 27, 2025 · found via complaint

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected April 3, 2025 · Quality of Life and Care

  • Potential for harm · D February 27, 2025

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected April 3, 2025 · Resident Assessment and Care Planning

  • Potential for harm · D February 27, 2025

    Provide enough food/fluids to maintain a resident's health.

    Corrected April 3, 2025 · Quality of Life and Care

  • Potential for harm · D February 27, 2025

    Provide safe, appropriate pain management for a resident who requires such services.

    Corrected April 3, 2025 · Quality of Life and Care

  • Potential for harm · D February 27, 2025

    Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

    Corrected April 3, 2025 · Quality of Life and Care

  • Potential for harm · E February 27, 2025

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Corrected April 3, 2025 · Pharmacy Service

  • Potential for harm · E February 27, 2025 · found via complaint

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Corrected April 3, 2025 · Quality of Life and Care

  • Potential for harm · D February 27, 2025 · found via complaint

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Corrected April 3, 2025 · Quality of Life and Care

  • Potential for harm · D February 27, 2025 · found via complaint

    Provide safe and appropriate respiratory care for a resident when needed.

    Corrected April 3, 2025 · Quality of Life and Care

  • Potential for harm · D February 27, 2025 · found via complaint

    Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Corrected April 3, 2025 · Pharmacy Service

  • Potential for harm · F February 27, 2025 · found via complaint

    Provide and implement an infection prevention and control program.

    Corrected April 3, 2025 · Infection Control

  • Actual harm · G October 20, 2023 · found via complaint

    Provide safe, appropriate pain management for a resident who requires such services.

    Corrected December 5, 2023 · Quality of Life and Care

  • Potential for harm · D October 20, 2023

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Corrected December 5, 2023 · Resident Rights

  • Potential for harm · F October 20, 2023

    Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.

    Corrected December 5, 2023 · Resident Rights

  • Potential for harm · D October 20, 2023

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Corrected December 5, 2023 · Resident Rights

  • Potential for harm · D October 20, 2023

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Corrected December 5, 2023 · Resident Assessment and Care Planning

  • Potential for harm · D October 20, 2023

    Provide activities to meet all resident's needs.

    Corrected December 5, 2023 · Quality of Life and Care

  • Potential for harm · D October 20, 2023

    Provide safe and appropriate respiratory care for a resident when needed.

    Corrected December 5, 2023 · Quality of Life and Care

  • Potential for harm · D October 20, 2023

    Provide care or services that was trauma informed and/or culturally competent.

    Corrected December 5, 2023 · Quality of Life and Care

  • Potential for harm · E October 20, 2023

    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Corrected December 5, 2023 · Nutrition and Dietary

  • Potential for harm · D October 20, 2023

    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Corrected December 5, 2023 · Nutrition and Dietary

  • Potential for harm · D October 20, 2023 · found via complaint

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Corrected December 5, 2023 · Quality of Life and Care

  • Potential for harm · E October 20, 2023 · found via complaint

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Corrected December 5, 2023 · Quality of Life and Care

  • Potential for harm · D October 20, 2023 · found via complaint

    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Corrected December 5, 2023 · Quality of Life and Care

  • Potential for harm · D October 20, 2023 · found via complaint

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Corrected December 5, 2023 · Quality of Life and Care

Showing the 25 most recent. The Safety Report includes every citation with full findings.

Federal penalties

DateTypeAmount / length
February 27, 2025Fine$33,716
October 20, 2023Fine$51,389

Family & resident reviews — a separate signal, never mixed into the score

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 385151 · certified since May 12, 1982. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.