Rolling Hills Healthcare Center
3625 St Joseph Rd · New Albany, IN · 47150 · 8129480670
115 certified beds Non profit - Corporation Chain: Communicare Health
- No federal fines or payment denials in CMS’s 3-year window.
- Inspection results have improved across recent cycles.
The composite number cleared 76 points, but Recommended is gated: inspection record below the Recommended bar. That rule is part of the published method.
Red flags
Cited under the freedom-from-abuse rule
Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 2 of 5 Staffing: 3 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.18 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.52 | 0.55–0.75 |
| Weekend hours / resident-day | 2.88 | ≈ weekday level |
| Nursing turnover / year | 35% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (40 in the current record)
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Potential for harm · D February 23, 2026 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected March 6, 2026 · Quality of Life and Care
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Potential for harm · D February 23, 2026 · found via complaint
Provide safe and appropriate respiratory care for a resident when needed.
Corrected March 6, 2026 · Quality of Life and Care
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Potential for harm · E November 13, 2025 · found via complaint
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected November 21, 2025 · Environmental
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Potential for harm · D September 8, 2025 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected October 6, 2025 · Pharmacy Service
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Potential for harm · D June 2, 2025 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected June 20, 2025 · Pharmacy Service
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Potential for harm · D May 8, 2025
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected May 29, 2025 · Resident Rights
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Potential for harm · D May 8, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected May 29, 2025 · Quality of Life and Care
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Potential for harm · E May 8, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected May 29, 2025 · Nutrition and Dietary
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Potential for harm · D May 8, 2025
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected May 29, 2025 · Resident Assessment and Care Planning
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Potential for harm · D May 8, 2025 · found via complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected May 29, 2025 · Quality of Life and Care
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Potential for harm · D January 28, 2025 · found via complaint
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected February 18, 2025 · Quality of Life and Care
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Potential for harm · E January 28, 2025 · found via complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected February 18, 2025 · Pharmacy Service
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Potential for harm · E January 28, 2025 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected February 18, 2025 · Resident Assessment and Care Planning
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Potential for harm · D December 20, 2024 · found via complaint
Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
Corrected January 20, 2025 · Quality of Life and Care
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Potential for harm · D December 20, 2024 · found via complaint
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Corrected January 20, 2025 · Quality of Life and Care
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Potential for harm · E December 20, 2024 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected February 18, 2025 · Resident Assessment and Care Planning
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Potential for harm · D August 29, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected September 16, 2024 · Quality of Life and Care
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Potential for harm · E May 16, 2024
Reasonably accommodate the needs and preferences of each resident.
Corrected June 10, 2024 · Resident Rights
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Potential for harm · E May 16, 2024
Honor the resident's right to organize and participate in resident/family groups in the facility.
Corrected June 10, 2024 · Resident Rights
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Potential for harm · D May 16, 2024
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected June 10, 2024 · Quality of Life and Care
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Potential for harm · E May 16, 2024
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected June 10, 2024 · Nutrition and Dietary
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Potential for harm · E May 16, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected June 10, 2024 · Nutrition and Dietary
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Potential for harm · E May 16, 2024 · found via complaint
Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.
Corrected April 5, 2024 · Nursing and Physician Services
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Potential for harm · D July 19, 2023 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected August 21, 2023 · Resident Rights
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Potential for harm · E July 19, 2023 · found via complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected August 21, 2023 · Resident Rights
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.
Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 155488 · certified since June 1, 1993. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.