Rocky Mountain Care - Hunter Hollow
4090 West Pioneer Parkway · West Valley City, UT · 84120 · 8013974400
124 certified beds For profit - Limited Liability company Chain: Rocky Mountain Care
Why this verdict
- Inspection record is far worse than the national median (deficiency count and severity).
- 3 citations involved actual harm to residents.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
3 immediate-jeopardy citations in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
3 abuse-related citations at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 1 of 5 Staffing: 2 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.54 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.99 | 0.55–0.75 |
| Weekend hours / resident-day | 3.15 | ≈ weekday level |
| Nursing turnover / year | 48% | median 45% |
| Fines (3-yr window) | 1 · $20,318 |
Inspection citations (26 in the current record)
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Potential for harm · D February 12, 2026
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected March 19, 2026 · Quality of Life and Care
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Potential for harm · D February 12, 2026
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected March 19, 2026 · Quality of Life and Care
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Potential for harm · D February 12, 2026
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected March 18, 2026 · Pharmacy Service
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Potential for harm · D February 12, 2026
Provide or get specialized rehabilitative services as required for a resident.
Corrected March 19, 2026 · Quality of Life and Care
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Potential for harm · D February 12, 2026
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected March 19, 2026 · Resident Assessment and Care Planning
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Potential for harm · D February 12, 2026
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Corrected March 19, 2026 · Administration
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Potential for harm · D February 12, 2026
Make sure that a working call system is available in each resident's bathroom and bathing area.
Corrected March 1, 2026 · Environmental
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Actual harm · G December 22, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected December 31, 2025 · Quality of Life and Care
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Potential for harm · E June 30, 2025 · found via complaint
Provide and implement an infection prevention and control program.
Corrected June 30, 2025 · Infection Control
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Potential for harm · D January 11, 2024
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected February 16, 2024 · Resident Rights
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Potential for harm · D January 11, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected February 16, 2024 · Resident Assessment and Care Planning
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Potential for harm · D January 11, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected February 16, 2024 · Quality of Life and Care
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Potential for harm · D January 11, 2024
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected February 16, 2024 · Quality of Life and Care
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Potential for harm · D January 11, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Corrected February 16, 2024 · Quality of Life and Care
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Actual harm · G November 8, 2023 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected November 10, 2023 · Quality of Life and Care
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Immediate jeopardy · K October 26, 2023 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected November 2, 2023 · Freedom from Abuse, Neglect, and Exploitation
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Immediate jeopardy · J October 26, 2023 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected November 2, 2023 · Freedom from Abuse, Neglect, and Exploitation
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Immediate jeopardy · K October 26, 2023 · found via complaint
Respond appropriately to all alleged violations.
Corrected November 2, 2023 · Freedom from Abuse, Neglect, and Exploitation
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Actual harm · G May 23, 2022
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected June 21, 2022 · Quality of Life and Care
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Potential for harm · D May 23, 2022
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected June 21, 2022 · Quality of Life and Care
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Potential for harm · D May 23, 2022
Provide safe, appropriate pain management for a resident who requires such services.
Corrected June 21, 2022 · Quality of Life and Care
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Potential for harm · D May 23, 2022
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected June 21, 2022 · Pharmacy Service
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Potential for harm · D May 23, 2022
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected June 21, 2022 · Pharmacy Service
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Potential for harm · D May 23, 2022
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected June 21, 2022 · Pharmacy Service
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Potential for harm · E May 23, 2022
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected June 21, 2022 · Nutrition and Dietary
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| October 26, 2023 | Fine | $20,318 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 465075 · certified since August 1, 1980. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.