Rockwall Nursing Care Center
206 Storrs · Rockwall, TX · 75087 · 9727715000
192 certified beds For profit - Corporation Chain: Creative Solutions in Healthcare
Why this verdict
- Inspectors found immediate jeopardy — danger of serious harm or death — in the most recent cycle (1 citation).
- Inspection record is far worse than the national median (deficiency count and severity).
- Federal penalties on record: $40,742 in fines in the last 24 months.
- Inspection results have improved across recent cycles.
Red flags
1 immediate-jeopardy citation in the most recent inspection cycle
Immediate jeopardy is the most serious finding an inspector can make: a situation likely to cause serious injury, harm, or death.
Cited under the freedom-from-abuse rule
Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
99% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 2 of 5 Staffing: 2 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.39 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.36 | 0.55–0.75 |
| Weekend hours / resident-day | 2.92 | ≈ weekday level |
| Nursing turnover / year | 99% | median 45% |
| Fines (3-yr window) | 3 · $66,755 |
Inspection citations (45 in the current record)
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Potential for harm · D March 13, 2026 · found via complaint
Reasonably accommodate the needs and preferences of each resident.
Corrected March 31, 2026 · Resident Rights
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Potential for harm · D March 13, 2026 · found via complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected March 31, 2026 · Resident Rights
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Potential for harm · D March 13, 2026 · found via complaint
Provide and implement an infection prevention and control program.
Corrected March 31, 2026 · Infection Control
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Potential for harm · D March 13, 2026 · found via complaint
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Corrected March 31, 2026 · Environmental
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Potential for harm · D January 9, 2026 · found via complaint
Provide and implement an infection prevention and control program.
Corrected January 10, 2026 · Infection Control
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Potential for harm · D November 25, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected November 26, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D November 25, 2025 · found via complaint
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected November 26, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Immediate jeopardy · J October 21, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected September 29, 2025 · Quality of Life and Care
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Potential for harm · D October 21, 2025 · found via complaint
Reasonably accommodate the needs and preferences of each resident.
Corrected October 22, 2025 · Resident Rights
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Potential for harm · D October 21, 2025 · found via complaint
Provide safe and appropriate respiratory care for a resident when needed.
Corrected October 22, 2025 · Quality of Life and Care
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Potential for harm · D June 17, 2025 · found via complaint
Reasonably accommodate the needs and preferences of each resident.
Corrected June 18, 2025 · Resident Rights
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Potential for harm · E January 16, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected January 17, 2025 · Quality of Life and Care
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Potential for harm · E January 16, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected January 17, 2025 · Nutrition and Dietary
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Potential for harm · E January 16, 2025 · found via complaint
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected January 17, 2025 · Environmental
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Potential for harm · D December 19, 2024 · found via complaint
Keep residents' personal and medical records private and confidential.
Corrected December 20, 2024 · Resident Rights
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Potential for harm · D December 19, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected December 20, 2024 · Quality of Life and Care
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Potential for harm · D December 19, 2024 · found via complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected December 20, 2024 · Pharmacy Service
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Immediate jeopardy · J November 1, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected October 31, 2024 · Quality of Life and Care
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Potential for harm · D November 1, 2024 · found via complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected November 2, 2024 · Resident Assessment and Care Planning
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Potential for harm · D October 9, 2024 · found via complaint
Provide timely, quality laboratory services/tests to meet the needs of residents.
Corrected October 10, 2024 · Administration
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Potential for harm · D May 17, 2024 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected June 6, 2024 · Resident Rights
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Potential for harm · D May 17, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected June 6, 2024 · Quality of Life and Care
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Potential for harm · D May 17, 2024 · found via complaint
Post nurse staffing information every day.
Corrected June 6, 2024 · Nursing and Physician Services
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Immediate jeopardy · K November 18, 2023 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected November 19, 2023 · Resident Assessment and Care Planning
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Immediate jeopardy · J November 18, 2023 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected November 19, 2023 · Quality of Life and Care
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| October 21, 2025 | Fine | $24,845 |
| November 1, 2024 | Fine | $15,897 |
| November 18, 2023 | Fine | $26,013 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 675402 · certified since October 17, 1994. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.