Rochester Residence and Care Center
174 Virginia Avenue · Rochester, PA · 15074 · 7247756400
119 certified beds For profit - Limited Liability company Chain: Pollak Holdings
Why this verdict
- On the federal Special Focus list of the most persistently poor performers.
- Inspectors found immediate jeopardy — danger of serious harm or death — in the most recent cycle (2 citations).
- Inspection record is far worse than the national median (deficiency count and severity).
- Federal penalties on record: $464,123 in fines in the last 24 months.
Red flags
Special Focus Facility
CMS has designated this facility one of the most persistently poor performers in the country — it is under increased inspection and enforcement.
2 immediate-jeopardy citations in the most recent inspection cycle
Immediate jeopardy is the most serious finding an inspector can make: a situation likely to cause serious injury, harm, or death.
1 abuse-related citation at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
$464,123 in federal fines in the last 24 months
3 fines — CMS fines are reserved for verified, serious non-compliance.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: not rated Inspections: not rated Staffing: not rated Quality measures: not rated
| Total nurse hours / resident-day | — | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | — | 0.55–0.75 |
| Weekend hours / resident-day | — | ≈ weekday level |
| Nursing turnover / year | — | median 45% |
| Fines (3-yr window) | 6 · $513,687 |
Inspection citations (141 in the current record)
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Potential for harm · D April 1, 2026 · found via complaint
Follow rules about disclosure of ownership requirements and tell the state agency about changes in ownership and/or administrative personnel.
Corrected April 28, 2026 · Administration
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Potential for harm · D April 1, 2026 · found via complaint
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected April 28, 2026 · Environmental
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Potential for harm · D April 1, 2026 · found via complaint
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Corrected April 28, 2026 · Environmental
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Immediate jeopardy · J February 13, 2026
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected April 3, 2026 · Quality of Life and Care
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Potential for harm · D February 13, 2026
Reasonably accommodate the needs and preferences of each resident.
Corrected April 3, 2026 · Resident Rights
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Potential for harm · D February 13, 2026
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Corrected April 3, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D February 13, 2026
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected April 3, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E February 13, 2026
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected April 3, 2026 · Resident Rights
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Potential for harm · D February 13, 2026
Ensure each resident receives an accurate assessment.
Corrected April 3, 2026 · Resident Assessment and Care Planning
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Potential for harm · E February 13, 2026
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected April 3, 2026 · Quality of Life and Care
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Potential for harm · E February 13, 2026
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected April 3, 2026 · Quality of Life and Care
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Potential for harm · D February 13, 2026
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected April 3, 2026 · Quality of Life and Care
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Potential for harm · D February 13, 2026
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Corrected April 3, 2026 · Quality of Life and Care
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Potential for harm · E February 13, 2026
Provide safe and appropriate respiratory care for a resident when needed.
Corrected April 3, 2026 · Quality of Life and Care
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Potential for harm · D February 13, 2026
Observe each nurse aide's job performance and give regular training.
Corrected April 3, 2026 · Nursing and Physician Services
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Potential for harm · D February 13, 2026
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Corrected April 3, 2026 · Quality of Life and Care
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Potential for harm · E February 13, 2026
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected April 3, 2026 · Pharmacy Service
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Potential for harm · F February 13, 2026
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected May 19, 2026 · Nutrition and Dietary
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Potential for harm · E February 13, 2026
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Corrected April 3, 2026 · Administration
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Potential for harm · E February 13, 2026
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Corrected April 3, 2026 · Administration
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Potential for harm · F February 13, 2026
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Corrected April 3, 2026 · Administration
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Potential for harm · E February 13, 2026
Provide and implement an infection prevention and control program.
Corrected April 3, 2026 · Infection Control
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Potential for harm · E February 13, 2026
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Corrected April 3, 2026 · Infection Control
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Potential for harm · F February 13, 2026
Keep all essential equipment working safely.
Corrected April 3, 2026 · Environmental
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Potential for harm · F February 13, 2026
Make sure that a working call system is available in each resident's bathroom and bathing area.
Corrected April 13, 2026 · Environmental
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| January 31, 2026 | Fine | $159,665 |
| September 19, 2025 | Payment Denial | 26 days |
| May 15, 2025 | Fine | $17,749 |
| January 28, 2025 | Fine | $286,709 |
| June 7, 2024 | Fine | $8,772 |
| June 7, 2024 | Fine | $8,773 |
| December 18, 2023 | Fine | $32,019 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 395751 · certified since April 13, 1988. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.