Robertsdale Rehabilitation & Healthcare Ctr
18700 U S Highway 90 · Robertsdale, AL · 36567 · 2519471911
152 certified beds For profit - Corporation Chain: Ball Healthcare Services
Why this verdict
- Inspection results are getting worse cycle over cycle, not better.
- 4 citations involved actual harm to residents.
- No federal fines or payment denials in CMS’s 3-year window.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
1 abuse-related citation at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 2 of 5 Staffing: 4 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 4.39 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.67 | 0.55–0.75 |
| Weekend hours / resident-day | 3.70 | ≈ weekday level |
| Nursing turnover / year | 46% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (14 in the current record)
-
Potential for harm · D August 8, 2024
Reasonably accommodate the needs and preferences of each resident.
Corrected September 12, 2024 · Resident Rights
-
Potential for harm · F August 8, 2024
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected September 12, 2024 · Resident Rights
-
Potential for harm · D August 8, 2024
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected September 12, 2024 · Quality of Life and Care
-
Potential for harm · D August 8, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected September 12, 2024 · Nutrition and Dietary
-
Potential for harm · E August 8, 2024
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected September 12, 2024 · Infection Control
-
Potential for harm · E August 8, 2024 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected September 12, 2024 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D August 8, 2024 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected September 12, 2024 · Quality of Life and Care
-
Potential for harm · D June 6, 2019
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected July 11, 2019 · Pharmacy Service
-
Potential for harm · D June 6, 2019
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected July 11, 2019 · Resident Assessment and Care Planning
-
Actual harm · G August 23, 2018
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected September 27, 2018 · Freedom from Abuse, Neglect, and Exploitation
-
Actual harm · G August 23, 2018
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected September 27, 2018 · Resident Assessment and Care Planning
-
Actual harm · G August 23, 2018
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected September 27, 2018 · Resident Assessment and Care Planning
-
Actual harm · G August 23, 2018
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected September 27, 2018 · Quality of Life and Care
-
Potential for harm · F August 23, 2018
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected September 27, 2018 · Nutrition and Dietary
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.
Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 015443 · certified since March 16, 2001. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.