Rivertown Health and Rehabilitation Center
4490 Virginia Loop Road · Montgomery, AL · 36116 · 3342816826
121 certified beds For profit - Limited Liability company Chain: Arabella Healthcare Management
- No federal fines or payment denials in CMS’s 3-year window.
- Inspection results have improved across recent cycles.
The composite number cleared 76 points, but Recommended is gated: inspection record below the Recommended bar; CMS rates its health inspections "much below average". That rule is part of the published method.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
Cited under the freedom-from-abuse rule
Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
61% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 1 of 5 Staffing: 3 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.47 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.88 | 0.55–0.75 |
| Weekend hours / resident-day | 2.96 | ≈ weekday level |
| Nursing turnover / year | 61% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (34 in the current record)
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Potential for harm · D July 24, 2025
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected September 5, 2025 · Resident Assessment and Care Planning
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Potential for harm · D July 24, 2025
Provide activities to meet all resident's needs.
Corrected September 5, 2025 · Quality of Life and Care
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Potential for harm · F July 24, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected September 5, 2025 · Nutrition and Dietary
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Potential for harm · F July 24, 2025
Dispose of garbage and refuse properly.
Corrected September 5, 2025 · Nutrition and Dietary
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Potential for harm · D July 24, 2025 · found via complaint
Keep residents' personal and medical records private and confidential.
Corrected September 5, 2025 · Resident Rights
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Potential for harm · D July 24, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected September 5, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D July 24, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected September 5, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D July 24, 2025 · found via complaint
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected September 5, 2025 · Quality of Life and Care
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Potential for harm · D July 24, 2025 · found via complaint
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Corrected September 5, 2025 · Quality of Life and Care
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No harm found · C July 24, 2025
Post nurse staffing information every day.
Corrected September 5, 2025 · Nursing and Physician Services
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Potential for harm · E August 30, 2023 · found via complaint
Protect each resident from the wrongful use of the resident's belongings or money.
Corrected October 4, 2023 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D August 30, 2023 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected October 4, 2023 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D August 30, 2023 · found via complaint
Respond appropriately to all alleged violations.
Corrected October 4, 2023 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D August 30, 2023 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected October 4, 2023 · Resident Assessment and Care Planning
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Potential for harm · D August 30, 2023 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected October 4, 2023 · Resident Assessment and Care Planning
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Potential for harm · E January 11, 2023
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected February 14, 2023 · Resident Rights
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Potential for harm · D January 11, 2023
Ensure each resident receives an accurate assessment.
Corrected February 14, 2023 · Resident Assessment and Care Planning
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Potential for harm · D January 11, 2023
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected February 14, 2023 · Resident Assessment and Care Planning
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Potential for harm · D January 11, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected February 14, 2023 · Resident Assessment and Care Planning
-
Potential for harm · D January 11, 2023
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected February 14, 2023 · Quality of Life and Care
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Potential for harm · D January 11, 2023
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected February 14, 2023 · Pharmacy Service
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Potential for harm · F January 11, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected February 14, 2023 · Nutrition and Dietary
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Potential for harm · F January 11, 2023
Dispose of garbage and refuse properly.
Corrected February 14, 2023 · Nutrition and Dietary
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Potential for harm · F January 11, 2023
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Corrected February 14, 2023 · Administration
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Potential for harm · D January 11, 2023
Provide and implement an infection prevention and control program.
Corrected February 14, 2023 · Infection Control
Showing the 25 most recent. The Safety Report includes every citation with full findings.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 015228 · certified since September 30, 1980. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.