Riverside Village
1400 W Franklin St · Elkhart, IN · 46516 · 5745222020
97 certified beds Non profit - Corporation Chain: American Senior Communities
- No federal fines or payment denials in CMS’s 3-year window.
- Inspection results have improved across recent cycles.
Red flags
Cited under the freedom-from-abuse rule
Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
61% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 2 of 5 Staffing: 1 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.53 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.60 | 0.55–0.75 |
| Weekend hours / resident-day | 2.96 | ≈ weekday level |
| Nursing turnover / year | 61% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (28 in the current record)
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Potential for harm · D February 24, 2026
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected March 23, 2026 · Resident Rights
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Potential for harm · E February 24, 2026
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected March 23, 2026 · Resident Rights
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Potential for harm · D February 24, 2026
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Corrected March 23, 2026 · Quality of Life and Care
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Potential for harm · D February 24, 2026
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected March 23, 2026 · Pharmacy Service
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Potential for harm · E February 24, 2026
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected March 23, 2026 · Nutrition and Dietary
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Potential for harm · D February 24, 2026 · found via complaint
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Corrected March 23, 2026 · Quality of Life and Care
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Potential for harm · D June 26, 2025 · found via complaint
Provide safe, appropriate pain management for a resident who requires such services.
Corrected July 25, 2025 · Quality of Life and Care
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Potential for harm · E March 6, 2025 · found via complaint
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Corrected April 5, 2025 · Resident Rights
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Potential for harm · D November 27, 2024
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Corrected January 8, 2025 · Resident Rights
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Potential for harm · D November 27, 2024
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Corrected January 8, 2025 · Resident Rights
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Potential for harm · D November 27, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected January 8, 2025 · Quality of Life and Care
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Potential for harm · D November 27, 2024
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected January 8, 2025 · Pharmacy Service
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Potential for harm · F November 27, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected January 8, 2025 · Nutrition and Dietary
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Potential for harm · D November 27, 2024
Provide and implement an infection prevention and control program.
Corrected January 8, 2025 · Infection Control
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Potential for harm · D October 10, 2024 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected November 8, 2024 · Resident Rights
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Potential for harm · D October 10, 2024 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected November 8, 2024 · Quality of Life and Care
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Potential for harm · D October 10, 2024 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected November 8, 2024 · Pharmacy Service
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Potential for harm · D January 30, 2024 · found via complaint
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected February 29, 2024 · Environmental
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Potential for harm · D December 12, 2023
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected January 19, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D December 12, 2023
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected January 19, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D December 12, 2023
Respond appropriately to all alleged violations.
Corrected January 19, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D December 12, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected January 19, 2024 · Resident Assessment and Care Planning
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Potential for harm · D December 12, 2023
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected January 19, 2024 · Quality of Life and Care
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Potential for harm · D December 12, 2023
Provide activities to meet all resident's needs.
Corrected January 19, 2024 · Quality of Life and Care
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Potential for harm · D December 12, 2023
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected January 19, 2024 · Quality of Life and Care
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 155695 · certified since February 14, 2002. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.