Riverbend of South Natick
34 South Lincoln Street · S Natick, MA · 01760 · 5086538330
55 certified beds For profit - Corporation Chain: Rehabilitation Associates
- Staffing hours comfortably above national benchmarks.
- No federal fines or payment denials in CMS’s 3-year window.
- Inspection results have improved across recent cycles.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 5 of 5 Inspections: 4 of 5 Staffing: 5 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 4.32 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 1.03 | 0.55–0.75 |
| Weekend hours / resident-day | 4.02 | ≈ weekday level |
| Nursing turnover / year | 33% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (19 in the current record)
-
Potential for harm · E August 7, 2025
Provide and implement an infection prevention and control program.
Corrected September 5, 2025 · Infection Control
-
No harm found · B August 7, 2025
Post nurse staffing information every day.
Corrected August 8, 2025 · Nursing and Physician Services
-
Potential for harm · D June 5, 2024
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected July 15, 2024 · Resident Rights
-
Potential for harm · D June 5, 2024
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Corrected July 2, 2024 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D June 5, 2024
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected July 2, 2024 · Resident Assessment and Care Planning
-
Potential for harm · D June 5, 2024
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected July 2, 2024 · Resident Assessment and Care Planning
-
Potential for harm · D June 5, 2024
Provide enough food/fluids to maintain a resident's health.
Corrected July 2, 2024 · Quality of Life and Care
-
Potential for harm · D June 5, 2024
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Corrected July 15, 2024 · Nursing and Physician Services
-
Potential for harm · D June 5, 2024
Ensure medication error rates are not 5 percent or greater.
Corrected July 15, 2024 · Pharmacy Service
-
Potential for harm · D June 5, 2024
Ensure that residents are free from significant medication errors.
Corrected July 15, 2024 · Pharmacy Service
-
Potential for harm · D June 5, 2024
Provide and implement an infection prevention and control program.
Corrected July 15, 2024 · Infection Control
-
Potential for harm · D June 5, 2024
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected July 15, 2024 · Infection Control
-
No harm found · B June 5, 2024
Ensure each resident receives an accurate assessment.
Corrected July 15, 2024 · Resident Assessment and Care Planning
-
Potential for harm · D January 9, 2023
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected January 30, 2023 · Resident Rights
-
Potential for harm · D January 9, 2023
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected January 30, 2023 · Quality of Life and Care
-
Potential for harm · D January 9, 2023
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected January 30, 2023 · Pharmacy Service
-
Potential for harm · E January 9, 2023
Ensure medication error rates are not 5 percent or greater.
Corrected January 30, 2023 · Pharmacy Service
-
Potential for harm · D January 9, 2023
Provide or obtain dental services for each resident.
Corrected January 30, 2023 · Quality of Life and Care
-
Potential for harm · F January 9, 2023
Provide and implement an infection prevention and control program.
Corrected January 30, 2023 · Infection Control
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.
Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 225615 · certified since March 1, 1994. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.