River View Rehabilitation and Nursing Care Center

510 Fifth Avenue · Owego, NY · 13827 · 6076872594

77 certified beds For profit - Corporation Chain: The Mayer Family

Why this verdict

  • Carries CMS’s abuse warning icon.
  • Inspection results are getting worse cycle over cycle, not better.

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Red flags

CMS abuse warning

CMS flags this facility with its abuse icon: cited for abuse that caused harm in the past year, or potential harm in the past two years.

1 abuse-related citation at the actual-harm level

Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.

Score breakdown

Inspection record 30% of score 52
Serious harm & abuse 20% 64
Staffing 20% 62
Federal penalties 15% 75
Trend 10% 18
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 3 of 5 Inspections: 2 of 5 Staffing: 3 of 5 Quality measures: 5 of 5

Total nurse hours / resident-day3.513.48 min · 4.1 strong
RN hours / resident-day0.440.55–0.75
Weekend hours / resident-day3.06≈ weekday level
Nursing turnover / year47%median 45%
Fines (3-yr window)1 · $12,735

Inspection citations (16 in the current record)

  • Actual harm · G July 3, 2025 · found via complaint

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Corrected July 3, 2025 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · F November 15, 2024

    Keep residents' personal and medical records private and confidential.

    Corrected January 14, 2025 · Resident Rights

  • Potential for harm · D November 15, 2024

    Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.

    Corrected January 14, 2025 · Administration

  • Potential for harm · D November 15, 2024

    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Corrected January 14, 2025 · Environmental

  • Potential for harm · F November 15, 2024 · found via complaint

    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Corrected January 14, 2025 · Nutrition and Dietary

  • Potential for harm · D November 15, 2024 · found via complaint

    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Corrected January 14, 2025 · Nutrition and Dietary

  • Potential for harm · F November 15, 2024 · found via complaint

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected January 14, 2025 · Nutrition and Dietary

  • No harm found · B November 15, 2024

    Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

    Corrected January 14, 2025 · Resident Rights

  • Potential for harm · D October 14, 2022

    Provide enough food/fluids to maintain a resident's health.

    Corrected November 22, 2022 · Quality of Life and Care

  • Potential for harm · D October 14, 2022

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Corrected November 22, 2022 · Pharmacy Service

  • Potential for harm · D March 4, 2020

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Corrected March 20, 2020 · Resident Rights

  • Potential for harm · D March 4, 2020

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Corrected March 20, 2020 · Resident Rights

  • Potential for harm · D March 4, 2020

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected March 20, 2020 · Resident Assessment and Care Planning

  • Potential for harm · D March 4, 2020

    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Corrected March 20, 2020 · Quality of Life and Care

  • Potential for harm · E March 4, 2020

    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Corrected March 20, 2020 · Nutrition and Dietary

  • Potential for harm · D March 4, 2020

    Provide and implement an infection prevention and control program.

    Corrected March 20, 2020 · Infection Control

Federal penalties

DateTypeAmount / length
July 3, 2025Fine$12,735

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 335103 · certified since January 1, 1967. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.