River View Nursing and Rehabilitation Center
1555 East End Boulevard Plains Twp · Wilkes Barre, PA · 18711 · 5708261011
180 certified beds For profit - Corporation Chain: Imperial Healthcare Group
Why this verdict
- Inspection record is far worse than the national median (deficiency count and severity).
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
Cited under the freedom-from-abuse rule
Cited 3 times under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
Medicare/Medicaid payments were denied
CMS refused payment for new admissions for a period — one of its strongest enforcement tools.
61% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 2 of 5 Staffing: 2 of 5 Quality measures: 2 of 5
| Total nurse hours / resident-day | 3.68 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.43 | 0.55–0.75 |
| Weekend hours / resident-day | 3.35 | ≈ weekday level |
| Nursing turnover / year | 61% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (66 in the current record)
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Potential for harm · D February 27, 2026
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected April 1, 2026 · Resident Rights
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Potential for harm · D February 27, 2026
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected April 1, 2026 · Resident Assessment and Care Planning
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Potential for harm · D February 27, 2026
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected April 1, 2026 · Quality of Life and Care
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Potential for harm · D February 27, 2026
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected April 1, 2026 · Quality of Life and Care
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Potential for harm · D February 27, 2026
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Corrected April 1, 2026 · Quality of Life and Care
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Potential for harm · D February 27, 2026
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Corrected April 1, 2026 · Quality of Life and Care
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Potential for harm · D February 27, 2026
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected April 1, 2026 · Pharmacy Service
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Potential for harm · D February 27, 2026
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Corrected April 1, 2026 · Administration
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Potential for harm · D February 27, 2026 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected April 1, 2026 · Quality of Life and Care
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Potential for harm · E September 23, 2025 · found via complaint
Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Corrected October 21, 2025 · Nutrition and Dietary
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Potential for harm · E June 18, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected July 3, 2025 · Quality of Life and Care
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Potential for harm · D June 18, 2025 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected July 3, 2025 · Pharmacy Service
-
Potential for harm · D April 25, 2025
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected June 18, 2025 · Resident Rights
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Potential for harm · E April 25, 2025
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected June 18, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D April 25, 2025
Respond appropriately to all alleged violations.
Corrected June 18, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D April 25, 2025
Ensure each resident receives an accurate assessment.
Corrected June 18, 2025 · Resident Assessment and Care Planning
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Potential for harm · D April 25, 2025
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected June 18, 2025 · Resident Assessment and Care Planning
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Potential for harm · E April 25, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Corrected June 18, 2025 · Quality of Life and Care
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Potential for harm · D April 25, 2025
Provide care or services that was trauma informed and/or culturally competent.
Corrected June 18, 2025 · Quality of Life and Care
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Potential for harm · D April 25, 2025
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected June 18, 2025 · Pharmacy Service
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Potential for harm · D April 25, 2025
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected June 18, 2025 · Pharmacy Service
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Potential for harm · F April 25, 2025
Provide and implement an infection prevention and control program.
Corrected June 18, 2025 · Infection Control
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Potential for harm · E June 14, 2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected August 12, 2024 · Resident Rights
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Potential for harm · D June 14, 2024
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected August 12, 2024 · Resident Rights
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Potential for harm · D June 14, 2024
Keep residents' personal and medical records private and confidential.
Corrected August 12, 2024 · Resident Rights
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| June 14, 2024 | Payment Denial | 34 days |
| July 11, 2023 | Payment Denial | 69 days |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 395148 · certified since January 1, 1967. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.