River Heights Healthcare Center

402 Arnold Avenue · Greenville, MS · 38701 · 6623320318

60 certified beds For profit - Corporation

Why this verdict

  • Carries CMS’s abuse warning icon.
  • Staffing levels are well below research benchmarks for safe care.

Red flags

CMS abuse warning

CMS flags this facility with its abuse icon: cited for abuse that caused harm in the past year, or potential harm in the past two years.

Cited under the freedom-from-abuse rule

Cited 2 times under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.

Medicare/Medicaid payments were denied

CMS refused payment for new admissions for a period — one of its strongest enforcement tools.

Score breakdown

Inspection record 30% of score 57
Serious harm & abuse 20% 68
Staffing 20% 20
Federal penalties 15% 59
Trend 10% 60
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 1 of 5 Inspections: 2 of 5 Staffing: 1 of 5 Quality measures: 2 of 5

Total nurse hours / resident-day3.48 min · 4.1 strong
RN hours / resident-day0.55–0.75
Weekend hours / resident-day≈ weekday level
Nursing turnover / yearmedian 45%
Fines (3-yr window)1 · $8,800

Inspection citations (21 in the current record)

  • Potential for harm · D June 5, 2025 · found via complaint

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Corrected July 3, 2025 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D June 5, 2025

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Corrected July 3, 2025 · Resident Rights

  • Potential for harm · D June 5, 2025

    Ensure that residents are fully informed and understand their health status, care and treatments.

    Corrected July 3, 2025 · Resident Rights

  • Potential for harm · D June 5, 2025

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Corrected July 3, 2025 · Resident Rights

  • Potential for harm · D June 5, 2025

    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

    Corrected July 3, 2025 · Resident Assessment and Care Planning

  • Potential for harm · D June 5, 2025

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected July 3, 2025 · Resident Assessment and Care Planning

  • Potential for harm · D June 5, 2025

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Corrected July 3, 2025 · Quality of Life and Care

  • Potential for harm · D June 5, 2025

    Provide appropriate foot care.

    Corrected July 3, 2025 · Quality of Life and Care

  • Potential for harm · D June 5, 2025

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected July 3, 2025 · Quality of Life and Care

  • Potential for harm · D June 5, 2025

    Provide care or services that was trauma informed and/or culturally competent.

    Corrected July 3, 2025 · Quality of Life and Care

  • Potential for harm · D June 5, 2025

    Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

    Corrected July 3, 2025 · Administration

  • Potential for harm · D June 5, 2025

    Provide and implement an infection prevention and control program.

    Corrected July 3, 2025 · Infection Control

  • Potential for harm · D July 16, 2024 · found via complaint

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Corrected August 15, 2024 · Freedom from Abuse, Neglect, and Exploitation

  • Actual harm · G April 17, 2024 · found via complaint

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected May 28, 2024 · Resident Assessment and Care Planning

  • Actual harm · G April 17, 2024 · found via complaint

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected May 28, 2024 · Quality of Life and Care

  • Potential for harm · D November 21, 2023

    Ensure each resident receives an accurate assessment.

    Corrected December 20, 2023 · Resident Assessment and Care Planning

  • No harm found · B November 21, 2023

    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

    Corrected December 20, 2023 · Resident Assessment and Care Planning

  • Potential for harm · D September 21, 2022

    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Corrected October 14, 2022 · Resident Assessment and Care Planning

  • Potential for harm · D September 21, 2022

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected October 17, 2022 · Resident Assessment and Care Planning

  • Potential for harm · D September 21, 2022

    Ensure services provided by the nursing facility meet professional standards of quality.

    Corrected October 17, 2022 · Resident Assessment and Care Planning

  • Potential for harm · D September 21, 2022

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Corrected October 17, 2022 · Quality of Life and Care

Federal penalties

DateTypeAmount / length
April 17, 2024Fine$8,800
April 17, 2024Payment Denial12 days

Family & resident reviews — a separate signal, never mixed into the score

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 255217 · certified since December 1, 1995. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.