Rivaya Care of Des Plaines
9300 Ballard Road · Des Plaines, IL · 60016 · 8472942300
231 certified beds For profit - Limited Liability company
Why this verdict
- Inspection record is far worse than the national median (deficiency count and severity).
- Federal penalties on record: $98,428 in fines in the last 24 months.
- 8 citations involved actual harm to residents.
- Inspection results have improved across recent cycles.
Red flags
4 immediate-jeopardy citations in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
2 abuse-related citations at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
$98,428 in federal fines in the last 24 months
3 fines — CMS fines are reserved for verified, serious non-compliance.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 2 of 5 Staffing: 1 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 3.27 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.75 | 0.55–0.75 |
| Weekend hours / resident-day | 2.78 | ≈ weekday level |
| Nursing turnover / year | — | median 45% |
| Fines (3-yr window) | 6 · $297,306 |
Inspection citations (51 in the current record)
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Potential for harm · D April 17, 2026 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected May 1, 2026 · Quality of Life and Care
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Potential for harm · D April 17, 2026 · found via complaint
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected May 1, 2026 · Nursing and Physician Services
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Potential for harm · D April 17, 2026 · found via complaint
Post nurse staffing information every day.
Corrected May 1, 2026 · Nursing and Physician Services
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Potential for harm · D April 17, 2026 · found via complaint
Ensure that residents are free from significant medication errors.
Corrected May 1, 2026 · Pharmacy Service
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Potential for harm · D March 5, 2026 · found via complaint
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected March 6, 2026 · Resident Rights
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Potential for harm · D March 5, 2026 · found via complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected March 6, 2026 · Pharmacy Service
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Potential for harm · E December 18, 2025
Provide and implement an infection prevention and control program.
Corrected December 19, 2025 · Infection Control
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Potential for harm · D November 25, 2025 · found via complaint
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected December 4, 2025 · Environmental
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Actual harm · G September 29, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected October 3, 2025 · Quality of Life and Care
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Potential for harm · D June 22, 2025 · found via complaint
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected June 23, 2025 · Resident Rights
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Potential for harm · D June 4, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected June 12, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E April 9, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected April 17, 2025 · Quality of Life and Care
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Potential for harm · D January 23, 2025 · found via complaint
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Corrected February 5, 2025 · Quality of Life and Care
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Potential for harm · D December 13, 2024 · found via complaint
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected December 24, 2024 · Quality of Life and Care
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Potential for harm · D November 15, 2024 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected November 21, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E November 15, 2024 · found via complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected November 21, 2024 · Quality of Life and Care
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Potential for harm · D October 28, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected October 30, 2024 · Quality of Life and Care
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Actual harm · G September 26, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected October 11, 2024 · Quality of Life and Care
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Actual harm · G September 26, 2024
Provide safe, appropriate pain management for a resident who requires such services.
Corrected October 11, 2024 · Quality of Life and Care
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Potential for harm · D September 26, 2024
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected October 11, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E September 26, 2024
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected October 11, 2024 · Quality of Life and Care
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Potential for harm · D September 26, 2024
Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
Corrected October 11, 2024 · Administration
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Actual harm · G August 1, 2024 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected August 16, 2024 · Quality of Life and Care
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Potential for harm · D May 2, 2024 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected May 4, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D May 2, 2024 · found via complaint
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected May 4, 2024 · Nutrition and Dietary
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| September 29, 2025 | Fine | $22,315 |
| September 26, 2024 | Fine | $52,466 |
| September 26, 2024 | Payment Denial | 6 days |
| August 1, 2024 | Fine | $23,647 |
| February 23, 2024 | Fine | $76,780 |
| February 23, 2024 | Payment Denial | 45 days |
| February 6, 2024 | Fine | $4,558 |
| October 18, 2023 | Fine | $117,540 |
| October 18, 2023 | Payment Denial | 81 days |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 145334 · certified since January 1, 1977. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.