Rim Country Health & Retirement Community
807 West Longhorn Road · Payson, AZ · 85541 · 9284741120
109 certified beds For profit - Corporation
Why this verdict
- Carries CMS’s abuse warning icon.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
CMS abuse warning
CMS flags this facility with its abuse icon: cited for abuse that caused harm in the past year, or potential harm in the past two years.
Cited under the freedom-from-abuse rule
Cited 11 times under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 2 of 5 Staffing: 3 of 5 Quality measures: 2 of 5
| Total nurse hours / resident-day | 3.81 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.71 | 0.55–0.75 |
| Weekend hours / resident-day | 3.34 | ≈ weekday level |
| Nursing turnover / year | — | median 45% |
| Fines (3-yr window) | 1 · $10,358 |
Inspection citations (57 in the current record)
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Potential for harm · D December 30, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected January 15, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D July 23, 2025 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected August 13, 2025 · Resident Rights
-
Potential for harm · D July 23, 2025 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected August 13, 2025 · Resident Assessment and Care Planning
-
Potential for harm · D June 3, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected June 10, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D April 17, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected May 15, 2025 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D April 17, 2025 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected May 15, 2025 · Resident Assessment and Care Planning
-
Potential for harm · D February 28, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected March 27, 2025 · Quality of Life and Care
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Potential for harm · D February 28, 2025
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected March 11, 2025 · Pharmacy Service
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Potential for harm · D February 28, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected March 11, 2025 · Nutrition and Dietary
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Actual harm · G February 12, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected March 13, 2025 · Quality of Life and Care
-
Potential for harm · D December 26, 2024 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected January 2, 2025 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D November 20, 2024 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected November 27, 2024 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D November 20, 2024 · found via complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected November 27, 2024 · Resident Assessment and Care Planning
-
Potential for harm · D October 8, 2024 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected October 22, 2024 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D September 9, 2024 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected October 22, 2024 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D June 18, 2024 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected August 9, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D December 14, 2023 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected February 16, 2024 · Resident Rights
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Potential for harm · D December 14, 2023 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected February 16, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E December 14, 2023 · found via complaint
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected February 16, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D December 14, 2023 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected February 16, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E December 14, 2023 · found via complaint
Respond appropriately to all alleged violations.
Corrected February 16, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E June 9, 2023
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected August 18, 2023 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E June 9, 2023
Respond appropriately to all alleged violations.
Corrected August 18, 2023 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E June 9, 2023
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected August 18, 2023 · Resident Assessment and Care Planning
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Potential for harm · E June 9, 2023
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected August 18, 2023 · Resident Assessment and Care Planning
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| February 12, 2025 | Fine | $10,358 |
Better-scoring options nearby
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 035134 · certified since October 31, 1986. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.