Ridgewood Center, Genesis Healthcare

25 Ridgewood Road · Bedford, NH · 03110 · 6036238805

150 certified beds For profit - Limited Liability company Chain: Genesis Healthcare

  • Inspection results have improved across recent cycles.

Red flags

1 immediate-jeopardy citation in prior inspection cycles

Serious past findings — check whether the underlying problems were fixed and stayed fixed.

Score breakdown

Inspection record 30% of score 68
Serious harm & abuse 20% 94
Staffing 20% 72
Federal penalties 15% 74
Trend 10% 81
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 2 of 5 Inspections: 2 of 5 Staffing: 3 of 5 Quality measures: 3 of 5

Total nurse hours / resident-day3.273.48 min · 4.1 strong
RN hours / resident-day1.140.55–0.75
Weekend hours / resident-day3.00≈ weekday level
Nursing turnover / year44%median 45%
Fines (3-yr window)1 · $15,646

Inspection citations (14 in the current record)

  • Potential for harm · D February 11, 2026

    Assist a resident in gaining access to vision and hearing services.

    Corrected March 13, 2026 · Quality of Life and Care

  • Potential for harm · D February 11, 2026

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Corrected March 9, 2026 · Pharmacy Service

  • Potential for harm · D February 11, 2026

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Corrected March 30, 2026 · Pharmacy Service

  • Potential for harm · D February 11, 2026

    Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.

    Corrected March 13, 2026 · Administration

  • Potential for harm · D February 11, 2026

    Provide and implement an infection prevention and control program.

    Corrected March 14, 2026 · Infection Control

  • Potential for harm · D January 8, 2025

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected February 25, 2025 · Resident Assessment and Care Planning

  • Potential for harm · D January 8, 2025

    Ensure services provided by the nursing facility meet professional standards of quality.

    Corrected February 23, 2025 · Resident Assessment and Care Planning

  • Potential for harm · D January 8, 2025

    Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Corrected February 25, 2025 · Quality of Life and Care

  • Potential for harm · D January 8, 2025

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected January 27, 2025 · Nutrition and Dietary

  • Potential for harm · D January 8, 2025

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Corrected February 25, 2025 · Resident Assessment and Care Planning

  • Immediate jeopardy · J June 21, 2024 · found via complaint

    Provide and implement an infection prevention and control program.

    Corrected June 17, 2024 · Infection Control

  • Potential for harm · D October 31, 2023

    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

    Corrected December 19, 2023 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · E October 31, 2023

    Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Corrected December 12, 2023 · Infection Control

  • Potential for harm · E October 31, 2023 · found via complaint

    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Corrected December 11, 2023 · Nursing and Physician Services

Federal penalties

DateTypeAmount / length
June 21, 2024Fine$15,646

Family & resident reviews — a separate signal, never mixed into the score

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 305052 · certified since May 1, 1995. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.